Authorize.net down for a lot of users

[theofficedealer]

Authorize.net is down on one of our sites with customers receiving "communication error" and "general error". It is working fine on another however. Twitter indicates that the issue is with some software updates First Data is rolling out but First Data and Authorize.net are blaming each other.

You are currently at position number 238 in the queue.

[Rick Wilson]

Re: Authorize.net down for a lot of users

FYI - Auth.net has fixed this.

They told me it was specifically related to First Data Merchant Account customers, something to do with some First Data maintenance that went awry.

[Rick Wilson]

Re: Authorize.net down for a lot of users

It didn't impact people who's Merchant Accounts were NOT with First Data is what I was trying to say.

[theofficedealer]

Re: Authorize.net down for a lot of users

First Data point the finger back at auth.net: There was an outage with a 3rd party gateway provider that has been resolved.

[Rick Wilson]

Re: Authorize.net down for a lot of users

Yeah I wasn't taking sides, just pointing out that it was specific to Auth.net/FDMC users and not all Auth.net users.