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    Miva Merchant Survey

    Hi Guys,

    Just some feedback on the recent email promoting your survey:

    1) Starting right off on page 1 you're asking for proprietary information (unique visitors/month, orders/day, average order size). I'd be happy to take the survey if you didn't also ask for a store name and domain, but otherwise I can't supply that information -- especially when you make no mention of a privacy policy or how the information is protected.

    2) Here's the top of the first page:
    Please tell us some generation informatin about your business.
    I don't expect editorial perfection in corporate communications, but c'mon ... can't you at least proof the first sentence? Seeing that doesn't inspire confidence.

    Cheers,

    Marv
    Last edited by marvster; 05-10-06, 10:33 PM.

    #2
    Hi Marv,

    Thanks for the feedback. I'll pass it on to the person organizing the survey.

    Comment


      #3
      How am I going to win the iPod when the survey didn't ask for any contact information? :-)
      Hostasaurus.Com
      Miva Merchant Premier Hosting Partner
      877.DINO.POWER
      813.217.4570
      [email protected]

      Comment


        #4
        Yeah, and probably some turnoffs using a Tom Cruise line - these days... "Help me Help You!" - Jerry Maguire
        Best,
        Pamela

        Consultant / Developer / Trainer
        Contributing Editor to Practical Ecommerce
        Author of the Official Guides for Miva Merchant
        pamelahazelton.com

        Comment


          #5
          I got word that the survey should be corrected now. If you notice anything else, let me know so I can pass it on.

          Thanks.

          Comment


            #6
            oh...they know...<G>
            Bruce Golub
            Phosphor Media - "Your Success is our Business"

            Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
            phosphormedia.com

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