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Add Support for the UPS Time in Transit API

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    Add Support for the UPS Time in Transit API

    The UPS Time in Transit API provides transit time and delivery date based on shipment start and end points via all available UPS services. We have been looking at adding this information to allow our customers to make better informed decisions when selecting their shipping options in OSEL. More importantly, we also want to account for our shipping cutoff time, holidays, and weekends so that, for example, a customer who orders a next day air shipment at 9:00 PM on a Thursday understands that it won't be delivered until Monday (or Tuesday if it happens to be the Thursday before Memorial Day weekend). Currently, we call customers in this situation to make sure they understand that they ordered past our shipping cutoff. Most do, but it is far easier to warn ahead of time than to explain to a mad customer when a part doesn't arrive when they thought it should.

    #2
    Ditto for FedEx. We currently have a PHP script that we use to make a separate rate request call just so we can use this additional transit information, which already exists in the rate responses that Miva is getting but isn't made available to us. Our script also plugs in cutoff times and holiday/weekend schedules for the different FedEx services to be able to provide accurate delivery estimates for our customers. In our industry, people are usually ordering for upcoming events, so this is really important. We're processing hundreds of orders a day and can't call people every time, so it HAS to be on the website or we have a huge customer service issue or loss of conversions.

    I really would prefer to have this built into the existing shipping modules so we don't have to update our PHP scripts every time there's a shipping holiday and so we don't have the extra performance hit of calling PHP and running another API request to FedEx when we display shipping information.

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      #3
      Was this feature ever added? Can it be accomplished with template code?
      Paul

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        #4
        as far as I know the TNT for UPS is still not baked in. We use a (look a bird) PHP script to do an API call via MVT:CALL and match up the shipping methods in the return data with the TNT data supplied by the additional UPS API call. It would rule if that was baked in since getRates is MAYBE what Miva calls in the first place.

        FedEx I still don't have any TNT API's to call. Does anyone else have it?
        Colin Puttick
        Miva Web Developer @ Glendale Designs

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