Hello!
In order to help make the use of Miva more intuitive and easy to navigate/edit, implementing a drag & drop edit like wix or squarespace would be a great feature. This will not only make it less frustrating for customers to not have to dig for hours or dig through mounds of documentation in order to learn how to do it.
Most business owners do not have the capacity to sit and sift through documentation that is not dynamic, so it will always prompt a call or extra expenses to just change something on the website.
This will also benefit Miva because it would reduce the number of calls customer support receives from website edits.
Having a drop and drop builder will also allow customers to customize their store more, increasing their satisfaction and efficiency when working through the platform, thus retention will be higher overall.
In order to help make the use of Miva more intuitive and easy to navigate/edit, implementing a drag & drop edit like wix or squarespace would be a great feature. This will not only make it less frustrating for customers to not have to dig for hours or dig through mounds of documentation in order to learn how to do it.
Most business owners do not have the capacity to sit and sift through documentation that is not dynamic, so it will always prompt a call or extra expenses to just change something on the website.
This will also benefit Miva because it would reduce the number of calls customer support receives from website edits.
Having a drop and drop builder will also allow customers to customize their store more, increasing their satisfaction and efficiency when working through the platform, thus retention will be higher overall.
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