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    Google Webmaster Tools-487 errors NOT FOUND

    Hello,

    I was looking at my Google Webmaster Tools and found that I have 487 not found errors. These are old products that were discontinued and not active. However, there are linked from external links where I have no control. Should I have to active those products in order to avoid so many not found errors?. Can these 487 not found errors harm my website organic ranking?. What can I do to avoid them?

    thanks.
    www.loveandlucky.com

    #2
    Re: Google Webmaster Tools-487 errors NOT FOUND

    As long as your store is up to date and is serving actual 404 response codes (earlier versions of Miva Merchant 5.5 incorrectly served a status code 200 for the NTFD page) you should be fine, however you could redirect those incoming links to something else relevant, if there are other things you'd like people to see if they come in on one of those.
    David Hubbard
    CIO
    Miva
    [email protected]
    http://www.miva.com

    Comment


      #3
      Re: Google Webmaster Tools-487 errors NOT FOUND

      You can create a custom 404 error page and redirect users through htaccess using the command "ErrorDocument 404 /404.html". One idea might be to have a page of random products with a search box.
      Michael Davidson
      Picturesque
      http://picturesqueweb.com

      Comment


        #4
        Re: Google Webmaster Tools-487 errors NOT FOUND

        There is also a tool available via the TKSL function of ToolKit that can be enormously helpful.

        Comment


          #5
          Re: Google Webmaster Tools-487 errors NOT FOUND

          Originally posted by nottheusual1 View Post
          There is also a tool available via the TKSL function of ToolKit that can be enormously helpful.
          Can you please tell me how to do a redirect with the toolkit module?

          thanks!
          www.loveandlucky.com

          Comment


            #6
            Re: Google Webmaster Tools-487 errors NOT FOUND

            Originally posted by PicturesqueWeb View Post
            You can create a custom 404 error page and redirect users through htaccess using the command "ErrorDocument 404 /404.html". One idea might be to have a page of random products with a search box.
            Could you please advice me on what is the command I have to use for the redirect on the htaccess?

            thanks,
            www.loveandlucky.com

            Comment


              #7
              Re: Google Webmaster Tools-487 errors NOT FOUND

              Code:
              ErrorDocument 404 http://www.yourdomain.com/mm5/merchant.mvc?Screen=WhatEverYourErrorPageIsCalled
              Last edited by Bruce - PhosphorMedia; 06-30-12, 10:47 AM.
              Bruce Golub
              Phosphor Media - "Your Success is our Business"

              Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
              phosphormedia.com

              Comment


                #8
                Re: Google Webmaster Tools-487 errors NOT FOUND

                Originally posted by Bruce - PhosphorMedia View Post
                Code:
                ErrorDocument 404 http://www.yourdomain.com/mm5/merchant.mvc?Screen=WhatEverYourErrorPageIsCalled
                You should not do that. If you use the ErrorDocument directive with a full URL, it results in a status code of 200 being served in response to the 404 request. Only use the directory portion of the URL:

                ErrorDocument 404 /mm5/merchant.mvc?Screen=WhatEverYourErrorPageIsCalled
                David Hubbard
                CIO
                Miva
                [email protected]
                http://www.miva.com

                Comment


                  #9
                  Re: Google Webmaster Tools-487 errors NOT FOUND

                  Thank you David!
                  www.loveandlucky.com

                  Comment


                    #10
                    Re: Google Webmaster Tools-487 errors NOT FOUND

                    From the docs:

                    "You can modify the TKSL page even further to make it an error handler ...."

                    Toolkit #91 (currently) - link to explanation:
                    http://www.emporiumplus.com/v5/tksl.txt

                    "a. On rare occasions a customer may enter a code for a page that is now obsolete and has been deleted. You can have a page not found handler which will send them to an existing, replacement or similar page. You can even send them to the search page with keywords which will display similar products. If you have not deleted pages, then you can remove this section of the TKSL page template and do not need to make an ARCHIVE page template as described in number 3 in this text file. In the example below, be sure to change the mm55.emporiumplus.com to your actual domain in a couple of places."


                    We use the archive function for retired products. It's great and requires no futzing with anything outside the store after you've set it up.

                    Comment


                      #11
                      Re: Google Webmaster Tools-487 errors NOT FOUND

                      Originally posted by ILoveHostasaurus View Post
                      You should not do that. If you use the ErrorDocument directive with a full URL, it results in a status code of 200 being served in response to the 404 request. Only use the directory portion of the URL:

                      ErrorDocument 404 /mm5/merchant.mvc?Screen=WhatEverYourErrorPageIsCalled
                      Is there any specific part of the .htaccess where I have to add that piece of code?
                      www.loveandlucky.com

                      Comment


                        #12
                        Re: Google Webmaster Tools-487 errors NOT FOUND

                        Originally posted by loveandlucky View Post
                        Is there any specific part of the .htaccess where I have to add that piece of code?
                        Nope, the ErrorDocument directives can go anywhere.
                        David Hubbard
                        CIO
                        Miva
                        [email protected]
                        http://www.miva.com

                        Comment


                          #13
                          Re: Google Webmaster Tools-487 errors NOT FOUND

                          Originally posted by ILoveHostasaurus View Post
                          Nope, the ErrorDocument directives can go anywhere.
                          I put it at the end; however, it is not working. THis is a tipical link that gives not found error

                          http://www.loveandlucky.com/page/L/P...eye-red-bendel


                          What I added is
                          ErrorDocument 404 /mm5/merchant.mvc?Screen=SFNT
                          Last edited by loveandlucky; 07-09-12, 08:57 AM.
                          www.loveandlucky.com

                          Comment


                            #14
                            Re: Google Webmaster Tools-487 errors NOT FOUND

                            Ah, the problem there is from the web server's perspective, you're telling it to replace the requested URL with the store for the purposes of short links. So, for example, the request comes in for what is in the proper short-URL format for Merchant, and since it could be a good request or bad request, it doesn't matter, your other rewrite rules tell the server to send that request to Merchant. Merchant gets the request and serves the NTFD page along with a 404 status code.

                            So your new error document 404 would work for a request that is for a nonexistent file that does not match the Merchant short-url format, but doesn't work correctly for a request that does match.

                            It sounds like the toolkit module is the best option currently if you want those requests to be redirected to the storefront page instead of a 404 served since it sounds like it can be installed on the NTFD page as a token and cause a redirect to SFNT or any other URL of your choice.
                            David Hubbard
                            CIO
                            Miva
                            [email protected]
                            http://www.miva.com

                            Comment


                              #15
                              Re: Google Webmaster Tools-487 errors NOT FOUND

                              Originally posted by ILoveHostasaurus View Post
                              Ah, the problem there is from the web server's perspective, you're telling it to replace the requested URL with the store for the purposes of short links. So, for example, the request comes in for what is in the proper short-URL format for Merchant, and since it could be a good request or bad request, it doesn't matter, your other rewrite rules tell the server to send that request to Merchant. Merchant gets the request and serves the NTFD page along with a 404 status code.

                              So your new error document 404 would work for a request that is for a nonexistent file that does not match the Merchant short-url format, but doesn't work correctly for a request that does match.

                              It sounds like the toolkit module is the best option currently if you want those requests to be redirected to the storefront page instead of a 404 served since it sounds like it can be installed on the NTFD page as a token and cause a redirect to SFNT or any other URL of your choice.
                              Thank you!
                              Any idea of what is the code is to have the Toolkit module redirecting those 404 errors to my homepage?
                              www.loveandlucky.com

                              Comment

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