Stuck - Problem with Display of Subject Field in CGI Generated Form Mail

[dcatel]

HI All,

I have looked high and low but can not shine a light on this problem. Email Client is Thunderbird 17.0.8. I would have said this is a Thunderbird problem since it involves 2 TBs, both the same version, one works OK and one will not display the Subject Field data. Now that does sound like a TB problem except the same problem occurs when using Hostasasurs' Horde web mail application.

Hostasasurs original setup the CGI Forms Mail when we moved to them several years ago. Yes, I know the next question, How long has this been happening? I can't tell you because the client is on vacation and kind of said in passing this Message was not displaying data in the Subject Field.

I think it is something to do with this entry on the first line email text file "X-Flag: [x-flag]". I looked all over have have not been able to find an explanation of X-Flag and its associated command.
Below is a copy of the text file

X-Flag: [x-flag]
To:[email protected]
Subject : Request for Sash Balance Part Numbers
From: [email1]

Your Name : [name]
Lower Sash # 1: [sashwidth1]"W by [sashheight1]"H
Lower Sash # 2: [sashwidth2]"W by [sashheight2]"H
Lower Sash # 3: [sashwidth3]"W by [sashheight3]"H
Lower Sash # 4: [sashwidth4]"W by [sashheight4]"H

Comments:[comments]

Your Request for Sash Balance Part Numbers has been sent!

Anybody have any ideas?

[ILoveHostasaurus]

Re: Stuck - Problem with Display of Subject Field in CGI Generated Form Mail

Typically that would occur if the headers are not terminated properly with a line break carriage return combination. Please open a support ticket on this with the form url, and reference this post so it gets assigned to me, and I can check it out for you.