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  • AUTHY question

    I got a new phone and want to put Authy on it but can't locate my original backups password. I have the app on my old phone which still works and I have the backup tokens from when I created this a few years back. Can I use any of that to help me or am I screwed?

    If I do have to reset this somehow is there a way that I can 'reset' for myself without affecting the other users at our company?

    Not sure why but failed to add this to my password vault.

  • Are you talking about the Miva Merchant side? If you can still log in using a TOTP code from the old phone with Authy, then you can edit your user to disable two factor authentication, then turn it back on, to generate a new TOTP key for use on a new device.
    David Hubbard
    CIO
    Miva
    [email protected]
    http://www.miva.com

    Comment


    • I tried the problem is I keep getting the message that 'this account needs your backups password to be decrypted'

      Comment


      • Oh, on the Authy side? I don't think there's a way around having the backup password if you need to migrate your stored keys to a new device. This is by design so if someone were to get a hold of your phone, even temporarily, they could not back up your Authy data to a new device and then be generating keys as you without your knowledge.
        David Hubbard
        CIO
        Miva
        [email protected]
        http://www.miva.com

        Comment


        • Ah, okay. I was able to change the password via the desktop version of Authy I had installed. Thanks.

          Comment


          • BTW:...a yubi key is well worth the >$40 even for one site IMO.
            Bruce Golub
            Phosphor Media - "Your Success is our Business"

            Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
            phosphormedia.com

            Comment


            • Yep that's definitely preferable; the NFC version works great on iOS too, although they do have a plugin dual USB+Lightning model now.
              David Hubbard
              CIO
              Miva
              [email protected]
              http://www.miva.com

              Comment

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