AUTHY question

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  • habreu
    Mighty Mivite




    • Apr 2010
    • 869

    #1

    AUTHY question

    I got a new phone and want to put Authy on it but can't locate my original backups password. I have the app on my old phone which still works and I have the backup tokens from when I created this a few years back. Can I use any of that to help me or am I screwed?

    If I do have to reset this somehow is there a way that I can 'reset' for myself without affecting the other users at our company?

    Not sure why but failed to add this to my password vault.
  • ILoveHostasaurus
    Mega Mivite










    • Mar 2006
    • 4998

    #2
    Are you talking about the Miva Merchant side? If you can still log in using a TOTP code from the old phone with Authy, then you can edit your user to disable two factor authentication, then turn it back on, to generate a new TOTP key for use on a new device.
    David Hubbard
    CIO
    Miva
    [email protected]
    http://www.miva.com

    Comment

    • habreu
      Mighty Mivite




      • Apr 2010
      • 869

      #3
      I tried the problem is I keep getting the message that 'this account needs your backups password to be decrypted'

      Comment

      • ILoveHostasaurus
        Mega Mivite










        • Mar 2006
        • 4998

        #4
        Oh, on the Authy side? I don't think there's a way around having the backup password if you need to migrate your stored keys to a new device. This is by design so if someone were to get a hold of your phone, even temporarily, they could not back up your Authy data to a new device and then be generating keys as you without your knowledge.
        David Hubbard
        CIO
        Miva
        [email protected]
        http://www.miva.com

        Comment

        • habreu
          Mighty Mivite




          • Apr 2010
          • 869

          #5
          Ah, okay. I was able to change the password via the desktop version of Authy I had installed. Thanks.

          Comment

          • Bruce - PhosphorMedia
            Developer Partner











            • Mar 2006
            • 11256

            #6
            BTW:...a yubi key is well worth the >$40 even for one site IMO.
            Bruce Golub
            Phosphor Media - "Your Success is our Business"

            Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
            phosphormedia.com

            Comment

            • ILoveHostasaurus
              Mega Mivite










              • Mar 2006
              • 4998

              #7
              Yep that's definitely preferable; the NFC version works great on iOS too, although they do have a plugin dual USB+Lightning model now.
              David Hubbard
              CIO
              Miva
              [email protected]
              http://www.miva.com

              Comment

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