Shipping Calculator uses Residential rates, want Commercial rates.

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  • Jesse
    Mini Mivite

    • Jul 2012
    • 52

    #1

    Shipping Calculator uses Residential rates, want Commercial rates.

    Screen in question: http://www.mrtakeoutbags.com/mm5/mer...vc?Screen=BASK

    Add item, on left side of page, a shipping calculator link shows up. Click link, it expands.
    You enter some shipping info like ZIP and state, and it calculates UPS shipping costs, but to residential areas. We mostly ship to commercial addresses, and the customers are likely to be charged for commercial. Our salespeople use this estimator to quote phone orders, so we need it to give it commercial rates (or better yet, allow you to pick res. or com.)

    What I'm trying to find is who to contact about this. I don't know if a 3rd party developed this for us, or where I can find documentation, or who I can contact to hire to fix this for us.

    In the BASK code, I can see that it calls a page SHIPCALC (which seems to be the suggested name for a calculator page by Emporium Plus)
    The items assigned to SHIPCALC that are different are cbs-supshipping5 and minibaskship

    The CBS-Super shipping mod does not have a check mark in the "ENABLED" box on its tab in Shipping Settings in admin, and I'm fairly certain we're using UPS Custom Integration from Viking Coders as our main shipping function.

    The more I look at it, I think it may be based on the Emporium Plus SHIPCALC, so maybe the question is, how do I get that to return commercial rates.
  • wajake41
    Mega Mivite


    • Dec 2009
    • 2294

    #2
    Re: Shipping Calculator uses Residential rates, want Commercial rates.

    We use Viking's UPS module and may be interested in this too. Larry
    Last edited by wajake41; 06-13-13, 11:45 AM.
    Larry
    Luce Kanun Web Design
    www.facebook.com/wajake41
    www.plus.google.com/116415026668025242914/posts?hl=en


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    • Brennan
      Super Moderator









      • Jun 2009
      • 3481

      #3
      Re: Shipping Calculator uses Residential rates, want Commercial rates.

      The answer may vary depending on the UPS shipping module you are using. It looks like you are using Viking Codes UPS Advanced module.

      This has a check box on customer bill to/ship to page that allows the customer to select whether the address is residential. There is a chance that this can be brought over to the Shipping Estimator module you are using or even hard code to always show commercial rates.

      If you were using our built in UPS integration and our built in Shipping Calculator you would simply have to add to company field to the estimate shipping form. Our module will return commercial rates if the company is passed. You could even hard code this if you always want commercial rates returned.

      Some version of that can probably be done with the two modules you are using in order to get the functionality you're looking for.
      Brennan Heyde
      VP Product
      Miva, Inc.
      [email protected]
      https://www.miva.com

      Comment

      • wajake41
        Mega Mivite


        • Dec 2009
        • 2294

        #4
        Re: Shipping Calculator uses Residential rates, want Commercial rates.

        Hi Brennan: We are using the Viking UPS module but never have seen the checkbox you are referring to. Can you provide details as to how this is configured? Thanks, Larry
        Last edited by wajake41; 06-13-13, 12:45 PM.
        Larry
        Luce Kanun Web Design
        www.facebook.com/wajake41
        www.plus.google.com/116415026668025242914/posts?hl=en


        Comment

        • wajake41
          Mega Mivite


          • Dec 2009
          • 2294

          #5
          Re: Shipping Calculator uses Residential rates, want Commercial rates.

          Hi Brennan: I found it. Nice to finally know about this option. Love the forum. Larry
          Larry
          Luce Kanun Web Design
          www.facebook.com/wajake41
          www.plus.google.com/116415026668025242914/posts?hl=en


          Comment

          • Jesse
            Mini Mivite

            • Jul 2012
            • 52

            #6
            Re: Shipping Calculator uses Residential rates, want Commercial rates.

            Sorry it took so long to reply, (I thought I would get an Email notification).

            We have a shipping calculator in our basket that can be used before a customer is logged into the account. The link I included in my original post doesn't take you to the basket screen until you have an item in the basket. Then you see the shipping calculator in the lower left part of the screen.

            You just punch in the zip code and it gives UPS rates, but there is no place for the customer to decide on residential or commercial, and it's on the screen before entering shipping and billing info, so the company field and the check box don't affect it. This is the part that only gives residential rates.

            After Googling some of the tokens, I believe we use the Emporium Plus shipping calculator module.
            Last edited by Jesse; 07-18-13, 10:34 AM.

            Comment

            • wajake41
              Mega Mivite


              • Dec 2009
              • 2294

              #7
              Re: Shipping Calculator uses Residential rates, want Commercial rates.

              Hi Jesse: I'm guessing that you are using the Emporium Plus mini basket which is just a front end for your UPS shipping calculation module. If you are using the Viking Coders UPS module, you will see it as a tab in Miva admin in the Utilities link in the Miva admin left navigation list. That tab reads "Import for UPS Custom Integration" on our site. I wonder if the Emporium Plus front end can supply a resident/commercial indicator to the shipping module that is being used by a site? Larry
              Larry
              Luce Kanun Web Design
              www.facebook.com/wajake41
              www.plus.google.com/116415026668025242914/posts?hl=en


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