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Two addons - customer can only use 1, exclude the other

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    Two addons - customer can only use 1, exclude the other

    I must be doing something wrong as it seems like this should work...

    I created two add on products in the Price Groups. I set them to exclude each other. Then created two different coupon codes, one for each. The boss wants to give them an option either get product 1 (3 - 8oz hand sanitizer) or product 2 (1 - 33oz hand sanitizers) for free with their next purchase. I set it to Coupon Only. Single use (though I guess they can cheat and use one code once, one code another time hmmm). I made the minimum qualifying amount .01 because in an earlier trial I removed the product and they still had the free item in their basket with no purchase.

    When I try to use either code I get 'your basket doesn't qualify for this' message. Can someone break it down for me?


    [EDIT: please ignore this we went for a simple single coupon code]
    Last edited by habreu; 07-07-20, 01:16 PM.
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