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Miva 10 - Shipment E-mail History

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    Miva 10 - Shipment E-mail History

    Hi Community!

    I am fairly new to Miva and just starting to learn the ins and outs.

    We have a customer that claims that they did not get 2 shipments that they were supposed to receive about 90 days ago. I wanted to take a look and see if the shipment emails were, in fact, sent to them.

    In short, is there a way that I can view any emails sent to a customer when we "create shipment" on the backend?

    Please let me know if I need to be more specific.

    Thank you in advance and please have a wonderful day!

    Chris

    #2
    One suggestion I have, assign your email address to the CC or BCC for that email.

    Scott
    Need to offer Shipping Insurance?
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      #3
      Scott,

      Thank you! That is a great idea moving forward.

      I really appreciate it!

      Chris

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