Address Validation API Authorization failure

[lesliekirk]

A couple of questions while I wait, could something be cached preventing this from working? Could the use of an Upsell present a problem?

[lesliekirk]

Its likely the User ID they are using to access USPS web tools does not have API access to address validation. Your best option is to call them and get the username approved to use the address validation APIs:

1-800-344-7779

https://www.usps.com/business/web-tools-apis/#cont

Circling back to this (for another site). The store owner has gone and registered for an account. I've entered the new user name and the URL provided. I still get nothing. No popup to ask about the email addresses. Unless it's because it's a bogus address. Does the validation not recognize bogus made up addresses?

[Brennan]

yes, in runtime/frontend I believe we suppress these type of errors to avoid disrupting checkout.

[lesliekirk]

Thanks, Brennan - could this also be the reason the Address Validation popup never popped up on the screen it had been assigned to?

[Brennan]

Its likely the User ID they are using to access USPS web tools does not have API access to address validation. Your best option is to call them and get the username approved to use the address validation APIs:

1-800-344-7779

https://www.usps.com/business/web-tools-apis/#cont

[lesliekirk]

I was in the process of trying to configure the Address Validation for a store. I had set the Address Validation to USPS Online Rate Calculation (Domestic & International) and just checked Validate Customer Addresses. When the store owner tried to correct a typo in an address she got the following failure:


H0DYVv.png


I'm wondering if the USPS Online Rate Calculation (Domestic & International) account needs to be updated somehow? Perhaps the USPS WebTools Server URLs are incorrect?