Endicia Shipping Module - HS Tariff Number

[Leanne]

The customs form information for international shipments in the Endicia module does not contain a field for the HS Tariff Number. My client has had a package returned from Ireland because it "failed electronic customs clearance."

The Irish postal website provides the following information for returned packages:

If your item has been returned to sender or you are awaiting an update on your item, the electronic customs declaration made by the retailer / sender for your item may have been insufficient or invalid. There are a number of reasons your item may be marked as having insufficient data, including but not limited to:

• The sender has failed to provide a TARIC code. This is a code used to classify the type of goods sent.
• The sender has provided an incomplete TARIC code.
• The goods sent are prohibited/restricted.

The customer would like my client to resend the package, but he can't use the Endicia module because there is not a way to add the tariff code.

[Brennan]

Where is the HS Tariff Code suppose to be, on the shipping label or somewhere else? Also what USPS shipping method was being used in this case?

[Leanne]

The tariff code goes in the contents section. This order only had one product, but each item in the order should have a separate line for the code. As I understand it, it also gets embedded in the QR code or the bar code. Oh, and sorry, it was first class international.

Endicia Label.png

[ballyhoo]

Any updates on this issue? I got a package back from Ireland today with the same sticker.