Unreferenced attribute templates not removeable

[MattS]

Having some trouble removing attribute templates.

I have several attribute templates that do not have products associated, however, the templates say there is 1 product referenced & therefore can not be deleted. I have no way of finding these ghost products from within the template as they do not appear as assigned.

Has anyone run into this issue before?

[Leanne]

Make sure you have your Product Filter set to Show All. The product may be inactive and won't show if Active is selected.

[MattS]

Still experiencing this issue - wondering if anyone has experienced this?

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[Kent Multer]

Yes, I've seen this problem in a lot of stores. Apparently there's a bug in Merchant that allows a template's reference count to be non-zero even when it isn't assigned to any products.

[Leanne]

I would contact support and have them clean up the records for you.