As a seller, we are making decisions everyday to grow our business. We have implemented Paypal as one of our checkout alternative for many years. Today, we are reconsidering taking that off all together. Before we do that, i like to hear from the seller communities that are using Paypal.
Customers who purchase through Paypal can always file and disputes their orders. We just got another dispute claiming they did not receive the package even though we provide proof that the packaged was delivered to the address.
So for situation like this, we lose the cost of the products plus shipping fees and since we lost the dispute, we have to pay an additional 15 dispute fee.
I understand there is a cost of doing business but enough is enough.
Customers who purchase through Paypal can always file and disputes their orders. We just got another dispute claiming they did not receive the package even though we provide proof that the packaged was delivered to the address.
So for situation like this, we lose the cost of the products plus shipping fees and since we lost the dispute, we have to pay an additional 15 dispute fee.
I understand there is a cost of doing business but enough is enough.
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