Is eMediaSales still in business?

[Mike521w]

I opened a ticket with them back in November 2022 to cancel our subscription, and no one ever responded to it. Today I finally found time to call their office, supposedly in California and available for 24/7 support, and all 3 times I was put through to an answering machine after a brief wait. I didn't bother leaving a message since their lack of response to my ticket tells me all I need to know as far as their diligence in responding to customers.

[Rick Wilson]

Try contacting them through https://www.vikingcoders.com

Good luck.

[Bruce - PhosphorMedia]

might be easier to just ask your bank/credit card to disable the charge. had to do that for a streaming service that refused to cancel.

[Mike521w]

thanks, I just filled out the contact form there. The 800 number is the same so I don't have much hope of them responding

[Mike521w]

Bruce - PhosphorMedia thanks, yep we're going to have to do that

[lesliekirk]

Ditto what Rick Wilson said. I have had no issues contacting EMS via Viking Coders. I can send you the email addresses I use if you like. Just let me know.