Announcement

Collapse
No announcement yet.

Error Using Coupon and Edit Basket

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Error Using Coupon and Edit Basket

    I setup a coupon that is only valid on a certain product variant. If I add the variant to the basket, then apply the coupon, then edit the basket to a variant that is NOT eligible for the coupon there is an error being thrown in the edit basket modal starting with: Miva Merchant returned an invalid response. Function: Runtime_BasketItem_Update Response:

    #2
    afiumano It sounds like there are some customizations to the BASK page that could be causing this issue. Is the Runtime_BasketItem_Update function running on the BASK page? Can you DM/email me the URL of the store with the issue and I can take a deeper dive.
    Nicholas Adkins
    Technical Training Specialist / Miva, Inc.
    [email protected]
    https://www.miva.com/mivalearn

    Comment


      #3
      afiumano We have reported this issue as a bug in the software and have it slated to be updated after the 10.08 release. Here is a descript of the bug:

      The runtime JSON functions that discounts a basket or modifies basket items eventually calls the price group runtime function Runtime_Discount_Basket. This function calls Runtime_Discount_Basket_LowLevel which handles all of the discounting logic. However, Runtime_Discount_Basket_LowLevel issues a UIException when a coupon is removed. The UI exception renders a template (this cannot be stopped) and the template is ultimately output with the JSON response.
      Nicholas Adkins
      Technical Training Specialist / Miva, Inc.
      [email protected]
      https://www.miva.com/mivalearn

      Comment

      Working...
      X