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Miva Upsale issue when customer decreases quantity purchased

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    Miva Upsale issue when customer decreases quantity purchased

    We added an upsale for a product that allows the customer to add a free item to their cart after their cart reaches $80. So if they spend $80 or more they have the option to get a free item as well.

    The issue occurs when their cart is greater than $80 and they add the upsale item during the checkout process, then if they go back to their cart, they can decrease the quantity of the other items in their cart and it will not remove the upsale deal item. This allows them to get the upsale deal while spending far less than the $80 that should be required for the upsale deal.

    Also, if they remove an item in their cart it works correctly and the upsale item goes away (only decreasing the quantity causes the issue).

    Is there a fix to this issue?

    This is the upsale configuration
    Screenshot 2023-11-20 at 11.31.12 AM.png

    Hi davdg75

    Thanks for letting me know about this issue. I have filed a bug to get this looked at and fixed.

    Thanks again
    Eric Foresman
    Software Tester
    Miva Merchant
    [email protected]