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Help: Unsecured Content Error during Checkout

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    #1

    Help: Unsecured Content Error during Checkout

    Hi there, Everyone:

    For some reason, I am now getting an unsecured content error during checkout. I mean that the padlock in the lower right corner has a red exclamation point on it (in Firefox) and it says connection partially encrypted.

    I have checked for any items that might be called with an http:// instead of an https:// and the only thing I can find is the document declaration, that looks like this:

    Code:
    <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
  "http://www.w3.org/TR/html4/loose.dtd">
    You can help me diagnose the problem by clicking a test product at:

    http://www.siamese-dream.com/page/siam1/PROD/testprod And then Add To Basket, and then click on the Secure checkout button.

    Please let me know if you get that warning error as well, and if you can, view source, and let me know what might be causing it.

    Thanks in advance,

    Mark
    Mark Romero
    ~~~~~~~~
    Tags: None
    #2
    Re: Help: Unsecured Content Error during Checkout

    Error goes away for me if I disable javascript so most likely the insecure content is being loaded in by one of the javascripts included into the page.
    David Hubbard
    CIO
    Miva
    [email protected]
    http://www.miva.com

    Comment

      #3
      Re: Help: Unsecured Content Error during Checkout

      Thanks for the quick help, David:

      Unfortunately, I can't seem to figure out which javascript might be causing it. I am using the one page checkout by design extend, and don't see where it might be calling a non-secure file.

      The other thing I have is the google analytics code, but that SHOULD be able to tell whether it is an encrypted or unencrypted connection and open up the correct connection for it.
      Mark Romero
      ~~~~~~~~

      Comment

        #4
        Re: Help: Unsecured Content Error during Checkout

        &quot;Error goes away for me if I disable javascript&quot;

        Actually, the WHOLE PAGE goes away for me if I disable javascript.

        Uggghhh....
        Mark Romero
        ~~~~~~~~

        Comment

          #5
          Re: Help: Unsecured Content Error during Checkout

          Well, it DOESN'T appear to be the google analytics code, because I tried removing it, and the error remained.

          Oddly enough, if I use the refresh button at the top of the browser to reload the page, it reloads WITHOUT the error warning.

          Any suggestions would be greatly appreciated.
          Mark Romero
          ~~~~~~~~

          Comment

            #6
            Re: Help: Unsecured Content Error during Checkout

            there appears to be a syntax error in your reveal.js where there is an uncaught exception: unknown (can't convert to a string)

            also some warning about should upgrade server since it does support secure TLS renegotiation
            Last edited by capnhud; 03-31-10, 02:43 AM.

            Comment

              #7
              Re: Help: Unsecured Content Error during Checkout

              I see a full padlock, no error.
              Roger Romer
              http://www.vixenhill.com

              Comment

                #8
                Re: Help: Unsecured Content Error during Checkout

                Hi there, Roger:


                thanks for taking a look.

                I see a full padlock, no error.
                could I ask what browser / platform you are using?

                Thanks in advance.

                mark
                Mark Romero
                ~~~~~~~~

                Comment

                  #9
                  Re: Help: Unsecured Content Error during Checkout

                  Hi there, capnhud:

                  "there appears to be a syntax error in your reveal.js where there is an uncaught exception..."

                  you are seeing this on the checkout page? Reveal isn't supposed to be called by that page, so I wonder what is happening...
                  Mark Romero
                  ~~~~~~~~

                  Comment

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