Shipping SuperMod issue

[Guest]

I posted this last week, but have not had any responses. Can anyone direct me in the right direction?

Thank you.

Using Shipping SuperMod. Have not had to make any changes lately and do not know what I am doing wrong. Have a Shipping Option set up for FREE SHIPPING when ordering a product that is 10 lbs.

Added two more products that are supposed to get FREE Shipping. I have the FREE SHIPPING option set as ACTIVE, but NOT ALLOWED in the Shipping SuperMod ADMIN. I have gone to the specific products and gone to the product specific Shipping SuperMod and selected the FREE SHIPPING as ALLOWED.

But FREE SHIPPING is not showing as an option at checkout.

Any advice?

Thank you

[Jim McCormick]

Re: Shipping SuperMod issue

I posted this last week, but have not had any responses. Can anyone direct me in the right direction?

Thank you.

Using Shipping SuperMod. Have not had to make any changes lately and do not know what I am doing wrong. Have a Shipping Option set up for FREE SHIPPING when ordering a product that is 10 lbs.

Added two more products that are supposed to get FREE Shipping. I have the FREE SHIPPING option set as ACTIVE, but NOT ALLOWED in the Shipping SuperMod ADMIN. I have gone to the specific products and gone to the product specific Shipping SuperMod and selected the FREE SHIPPING as ALLOWED.

But FREE SHIPPING is not showing as an option at checkout.

Any advice?

Thank you

The issue is that you have it set to 'Not Allowed' in the module configuration. You must set it to Allowed and then go into every product that you do not wish to allow it and mark it as 'Not Allowed'.

[Guest]

Re: Shipping SuperMod issue

Thank you - I changed the setting to "allowed" went to the two new products and checked under the the Shipping SuperMod settings there - did a refresh and it changed the "Use Default?" from "No" to "Yes"

When I add the product to the shopping cart, it still does not show the option of Free Shipping.

Other oddities. On the first/original Free Shipping product set-up ages ago, the "Use Default" is set to "No"

Also, in the main admin for the Shipping SuperMod I changed the original UPS Ground Free Shipping Option from min. $245 to min. $270 as there have been product price increases. For the two new Free Shipping Products I just created (that don't show the Free Shipping Option at checkout), under the individual product Shipping SuperMod settings, the Free Shipping Option is showing up with the $270 min. and under the original Free Shipping product it shows up with the previous $245 min. (Again, the Free Shipping option does show in checkout for the original product.

[Guest]

Re: Shipping SuperMod issue

Please can anyone help here - FREE SHIPPING option is not showing up for New Item.
Thank you

[Jim McCormick]

Re: Shipping SuperMod issue

Janet,

What version of the Shipping Supermod do you have installed? If you're using Miva Merchant v5, expand Global Settings and click on Modules. You can use the search box to search for it.

If you're using v4.X click on the arrow next to Modules and then click on the module.

[Guest]

Re: Shipping SuperMod issue

Thank you for your reply

Shipping Supermod v. 4.85
With Miva: MM: v4.23 / MVM: v5.06

[Guest]

Re: Shipping SuperMod issue

Jim,
Any luck after my last reply? More suggestions?
Thank you

[Guest]

Re: Shipping SuperMod issue

Any more thoughts? Anyone Please . . .

[Guest]

Re: Shipping SuperMod issue

Thanks to Jim from Miva Support Team this has been resolved. It was a setting that I was overlooking!

Thank you for the support.