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    Changed server now have error

    We moved our site (Miva 4.24) to a new server and now when you click the store name I get this error.

    Runtime error in lib/db.mvc @ [00000084:0000000a]: Line 3502: MvPRIMARY: Record is not in index

    Anyone know how to fix it?

    Thanks
    Tim Price
    ABC Web Service
    Fort Lauderdale, FL
    Toll Free: 1-800-672-3320
    Website http://www.abcwebservice.com

    #2
    Re: Changed server now have error

    Pack the store and domain databases.
    David Hubbard
    CIO
    Miva
    [email protected]
    http://www.miva.com

    Comment


      #3
      Re: Changed server now have error

      Looks like you got a duplicate record in one of your databases. It's a bit icky but can be fixed using a database editor for dBase IV (MS Access). When using OpenUI Maintenance you should be able to see which database is corrupted.
      Last edited by PCINET - Andreas; 06-19-09, 12:18 PM.
      Andreas Toman
      PCINET, LLC

      Miva Merchant Design, Development, Integration & Support
      We built over 200 Miva Merchant stores!
      Miva shopping cart design & integration service and see our Portfolio!


      e-mail: [email protected]
      web: www.pcinet.com
      LinkedIn: Andreas Toman
      phone: (786) 250-2056 (Miami, FL)

      Comment


        #4
        Re: Changed server now have error

        Packing almost always fixes any "MvPRIMARY: Record is not in index " error.

        --
        Thank you,
        Gary Hodder
        Support
        --
        CybrHost Corp. - http://www.cybrhost.com/ - [email protected]
        +1-866-300-MIVA - Professional Miva & E-Commerce web hosting services.
        Premiere Hosting Partner Since 1999

        Comment


          #5
          Re: Changed server now have error

          Thanks,

          Packing fixed it!
          Tim Price
          ABC Web Service
          Fort Lauderdale, FL
          Toll Free: 1-800-672-3320
          Website http://www.abcwebservice.com

          Comment

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