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    bizrate pop-up causing dupe orders

    Certain pop-up blockers will cause the web page to reload if the pop-up is allowed, which is a bad thing on the invoice screen of Merchant where you'd normally put the biz-rate pop-up code. Does anyone know of a way to get around this either via a safe pop-up that doesn't provoke a reload or some other creative idea for using bizrate without the pop-up?
    David Hubbard
    CIO
    Miva
    [email protected]
    http://www.miva.com

    #2
    Re: bizrate pop-up causing dupe orders

    Has anyone found a fix for this? I would like to use Bizrate's rating system.
    Highly caffeinated
    http://www.coffeehouseexpress.com

    Comment


      #3
      Re: bizrate pop-up causing dupe orders

      I have run into the same issue, does anyone have a solution?

      Comment


        #4
        Re: bizrate pop-up causing dupe orders

        I've actually never understood why people think Biz-Rate is a good idea immediately post-order. You can't answer half the questions because you've only participated in a fraction of the purchase - selling relationship.
        Best,
        Pamela

        Consultant / Developer / Trainer
        Contributing Editor to Practical Ecommerce
        Author of the Official Guides for Miva Merchant
        pamelahazelton.com

        Comment


          #5
          Re: bizrate pop-up causing dupe orders

          On another note, I've worked with some clients to instead just put a link to the Biz Rate page, making it a manual pop-up process. Though it's been a long time, I'm not sure if Biz-Rate still offers this ability.
          Best,
          Pamela

          Consultant / Developer / Trainer
          Contributing Editor to Practical Ecommerce
          Author of the Official Guides for Miva Merchant
          pamelahazelton.com

          Comment


            #6
            Re: bizrate pop-up causing dupe orders

            I contacted Bizrate about this problem and they are supposed to send me a bit of code to make the box inline instead of a pop-up. They mentioned having to do something on their server first. I will keep you updated.

            I agree with you partially on some of the questions they ask being a bit premature. They do send another email out a few days later to ask how the delivery process went.

            If someone knew of a better rating service, I would like to here about it.

            Comment


              #7
              Re: bizrate pop-up causing dupe orders

              Someone at Bizrate was supposed to email me when the engineers fixed whatever needed doing but I never heard back from them. Everything seems to be working good now. I think all you have to do is contact them and request that your pop-up box be made inline. Here is what my code looks like on my Invoice (INVC) page.

              <!-- BEGIN: BizRate Survey Invitation HTML -->

              <script language="JavaScript" src="https://eval.bizrate.com/js/pos_116665.js" type="text/javascript"></script>

              <!-- END: BizRate Survey Invitation HTML -->

              Comment


                #8
                Re: bizrate pop-up causing dupe orders

                Anyone ever get a solution to this?
                Korey McWilliams
                Project Director
                _____________________________
                korey usbones dot com
                http://usbones.com

                Comment


                  #9
                  Re: bizrate pop-up causing dupe orders

                  Originally posted by DesignExtend-MSI View Post
                  ...instead just put a link to the Biz Rate page, making it a manual pop-up process. Though it's been a long time, I'm not sure if Biz-Rate still offers this ability.
                  That's interesting...Anyone know if there is still a way to send customers a link to the bizrate page to get feedback/ratings w/o doing it from the INVC page?
                  Bronson Design Studio, LLC
                  Website: bronsondesign.com
                  Facebook: facebook.com/bronsondesign

                  Comment


                    #10
                    Re: bizrate pop-up causing dupe orders

                    A thread that needs to be revived, IMHO, as the double order issue still lingers...

                    Any new thoughts on this?
                    Korey McWilliams
                    Project Director
                    _____________________________
                    korey usbones dot com
                    http://usbones.com

                    Comment


                      #11
                      Re: bizrate pop-up causing dupe orders

                      Using the code I gave above, no longer have any duplicate order issues.

                      Comment


                        #12
                        Re: bizrate pop-up causing dupe orders

                        Thanks. Your code looks exactly like mine, other than the ID.

                        But, it sounds like you're saying that your code used to result in duplicate orders until you called them and they changed something on their end?

                        Is that correct?
                        Korey McWilliams
                        Project Director
                        _____________________________
                        korey usbones dot com
                        http://usbones.com

                        Comment


                          #13
                          Re: bizrate pop-up causing dupe orders

                          Here's what they sent us, after we asked to switch to embedded rather than pop-up:

                          Our standard survey code uses javascript and defaults as a DHTML layer in the presence of a pop-up blocker, however you can set up what we call a self-pitching code, which is used in cases in which you can not deploy javascript. To implement the self pitching code you would simply copy the code below and replace the <bizrate_mid> with your Bizrate merchant ID number (you may find your MID in the merchant center by logging in to http://merchant.shopzilla.com).

                          Code:
                          <!-- Start of bizrate Code -->
                          <a href="https://eval.bizrate.com/popchoice.pl?id=<bizrate_mid>">
                           <img src="https://eval.bizrate.com/images/surveys/button_<bizrate_mid>.gif" width="400" height="135"> </a> 
                          <! End of bizrate Code >
                          ...probably requires the aforementioned switch on their end before it will work.


                          Bret.
                          http://www.theofficedealer.com
                          :: The Office Dealer - http://www.theofficedealer.com
                          :: ph/fax: 888-809-8893
                          :: http://twitter.com/theofficedealer
                          :: http://www.linkedin.com/in/bretsutherland

                          Comment


                            #14
                            Re: bizrate pop-up causing dupe orders

                            I have just started advertising on Shopzilla and wanted to know if this duplicate order problem still exists. According to market research the embedded code results in less feedback.

                            Thanks in advance for any answers.
                            Sincerely,

                            Stephen M. LaBar, Jr.
                            (770) 441-9447
                            The Martial Arts Store

                            Please Visit Our Site At:
                            http://www.themartialartsstore.com

                            Comment


                              #15
                              Re: bizrate pop-up causing dupe orders

                              I've gotten it as recently as last month.
                              Korey McWilliams
                              Project Director
                              _____________________________
                              korey usbones dot com
                              http://usbones.com

                              Comment

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