Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

[Jim McCormick]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

Where are you looking to see inventory decrease? You do need to go into the Inventory tab to turn on Track Inventory but to see your variant inventory levels you need to go into Inventory Variants and then click on Edit Inventory. I just went through a lot of testing with this and my variant inventory is getting depleted.

Ok, so I was mistaken in my last reply. You don't need to do anything in the Inventory tab for each individual product. The main inventory controls do all the work when you use the variants.

[skepticwebguy]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

On the Edit Inventory screen under inventory variants, there were a bunch of negative numbers for the product variants that did not correspond to the quantities I had entered individually after clicking each variant link under inventory variants and entering the quantity. Once I updated the negative numbers to positive numbers on the Edit Inventory screen, the Quantity now shows correctly on the inventory variants screen for each variant. Why those Quantities were different on those two screen is beyond me!

[skepticwebguy]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

Check out this screenshot. It shows several negative numbers (that don't correspond to what we've sold at all). And the quantity that I entered on the individual variant screen doesn't match at all which you can see behind the popup window in this screenshot).

[Jim McCormick]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

When I am looking at inventory variants, there is a column called "Quantity". That number isn't changing. But, when I check variants and click Edit Inventory, I see completely different numbers there. So, what is "Quantity" referring to?

You use 'Quantity' to set how many come out of inventory when someone selects one. For instance, if your quantity is set to '2' when a customer puts one in their basket the inventory is depleted by two.

[skepticwebguy]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

You use 'Quantity' to set how many come out of inventory when someone selects one. For instance, if your quantity is set to '2' when a customer puts one in their basket the inventory is depleted by two.

I see. That would explain the big negative numbers on the edit inventory screen. Thank you. Yet, with all those negative numbers, why was the product still showing up for sale in my store? Shouldn't it have disappeared?

[Jim McCormick]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

Yet, with all those negative numbers, why was the product still showing up for sale in my store? Shouldn't it have disappeared?

That depends on how you track low and out of stock items. Go into your main inventory settings.

[skepticwebguy]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

I seem to be able to add a quantity to my basket that is higher than the remaining inventory for a particular product variant. How can I make it so that that is not possible? (i,e, a warning message that says "We can't fulfill an order of that quantity. We only have X left.")

[skepticwebguy]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

I just answered my own question. By turning on Track Out of Stock level, it does exactly what I need it to.

[Jim McCormick]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

I seem to be able to add a quantity to my basket that is higher than the remaining inventory for a particular product variant. How can I make it so that that is not possible? (i,e, a warning message that says "We can't fulfill an order of that quantity. We only have X left.")

Look at your Inventory settings. Are you tracking Low and Out of Stock? Look at the store's main inventory settings, not this product.

[alphatect]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

Try <mvt:item name="toolkit" param="country|ccode|l.all_settings:order:ship_cnt ry" />

Thanks Bill, that worked.

Thinking along the same line, I got the NOT ISNULL statement in question to work by changing:

<mvt:if expr="( NOT ISNULL order:ship_comp ) OR ( NOT ISNULL order:bill_comp )">
<tr>
<th>Company:</th>
<td>&mvte:order:ship_comp;</td>
<td>&mvte:order:bill_comp;</td>
</tr>
</mvt:if>

to:

<mvt:if expr="( NOT ISNULL l.settings:order:ship_comp ) OR ( NOT ISNULL l.settings:order:bill_comp )">
<tr>
<th class="mivathbgbt" scope="row">Company:</th>
<td>&mvte:order:ship_comp;</td>
<td>&mvte:order:bill_comp;</td>
</tr>
</mvt:if>

The only items from my original post left open are: Subtotals not working - and no Payment Method field. These are both items that Miva would have to add, so I'll submit them on Miva's Wishlist Request Form.

[SIPhawaii]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

BUG on Launchpad with VIEW ORDERS and MANAGE ORDERS.

The wombat upgrade changed our LAUNCHPAD.
Before the wombat upgrade ‘VIEW ORDERS’ gave us an overview of recent placed orders.

After the upgrade clicking on VIEW ORDERS now shows the MANAGE ORDERS interface. There is a big difference in the use of both.

With VIEW ORDERS we had the option to search for a customer name and then were shown all orders of a customer with that name.

How do we get the VIEW ORDERS back?
We did not change the links in Launchpad.

How hard we tried with the links and searched, we cannot get the VIEW ORDERS installed like it was before the upgrade…

…or better have both VIEW ORDERS and MANAGE ORDERS in Launchpad available.

Anyone?

jack[at]SIPhawaii[dot]com

[Rick Wilson]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

Jack,

That's not a bug. You can edit Launchpad to take you anywhere you like, it's under Domain Settings.

[SIPhawaii]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

Jack,

That's not a bug. You can edit Launchpad to take you anywhere you like, it's under Domain Settings.

If it's not a bug then what is it?
We know that we can change the links in domain settings otherwise we could not have tried to change the outcome...

As I said before we cannot get the VIEW ORDERS back with what ever we tried in domain settings...
VIEW ORDERS keeps linking to MANAGE ORDERS... and that is not what is was before the upgrade...

The Upgrade changed the links...

[Rick Wilson]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

The Upgrade changed the links...

We know it did.

You CAN CHANGE THEM BACK MANUALLY, attached is a screenshot of what that would look like, but make sure you use your store code, instead of XXX in the example.

[Jim McCormick]

Re: Miva Merchant 5.5 PR7 (Wombat) Bugs/Issues

If it's not a bug then what is it?
We know that we can change the links in domain settings otherwise we could not have tried to change the outcome...

As I said before we cannot get the VIEW ORDERS back with what ever we tried in domain settings...
VIEW ORDERS keeps linking to MANAGE ORDERS... and that is not what is was before the upgrade...

The Upgrade changed the links...

Yes, the update changed it to Manage Orders. If you want to change it to Legacy Order Processing you need to click on Configure Shortcuts in launchpad, edit View Orders, click the radio button for 'Other (Internal):
Main Window:' and add Screen=ORDS&Store_Code=XXXX in the text box, click update.

Note: 'XXXX' would be replaced with your store code.