FATAL ERROR in ORDS with re-order of inactive product.

[SIPhawaii]

Aloha!

We implemented the order history, ORDH and ORDS. Great addition!

Noticed that when re-ordering a product in ORDS that has been set 'in-active' causes a FATAL ERROR:
Error Code: EOF -
Description: Record not found: MER-DBE-RNT-00018

Maybe it has been reported/posted else where.
Dont have time to sort through all these blogs and to tweet on twitter.

Mahalo!
Jack[at]SIPhawaii[dot]com.

[lesliekirk]

Re: FATAL ERROR in ORDS with re-order of inactive product.

Aloha Jack! I have moved your post to the appropriate forum. Please do take a few minutes to look around. You will find that there is a wealth of information here.

Leslie

[Jim McCormick]

Re: FATAL ERROR in ORDS with re-order of inactive product.

Aloha!

We implemented the order history, ORDH and ORDS. Great addition!

Noticed that when re-ordering a product in ORDS that has been set 'in-active' causes a FATAL ERROR:
Error Code: EOF -
Description: Record not found: MER-DBE-RNT-00018

Maybe it has been reported/posted else where.
Dont have time to sort through all these blogs and to tweet on twitter.

Mahalo!
Jack[at]SIPhawaii[dot]com.

This looks to be a bug. I have entered a bug report on this so our development team can take a look and apply a fix in a future patch release.

[SIPhawaii]

Re: FATAL ERROR in ORDS with re-order of inactive product.

Thank you all for following this up.

MIVA should reward first time BUG reporters with a FREE support subsription for 1 Year...

Mahalo
Jack
www.SIPhawaii.com | www.ShopInParadise.com

[SIPhawaii]

Re: FATAL ERROR in ORDS with re-order of inactive product.

Typing error in ORIGINAL ORHL

In the line below ‘font wieght: bold’ should be: font-weight:bold

<tr><td style="text-align:center; font-wieght:bold;">
<mvt:item name="fonts" param="body_font">OR</mvt:item>
</td></tr>


Mahalo Jack

www.SIPhawaii.com | www.ShopInParadise.com

[SIPhawaii]

Re: FATAL ERROR in ORDS with re-order of inactive product.

FATAL ERROR in ORDS with re-order of inactive product.

Is now fixed with June 2011 update... took a while...

We have added the following comment on the ORDS page for our customers.
"Prices are at time of order and might have changed. The current price will be shown in the basket. Discontinued products do not have a 'Re-Order' button."

Mahalo
Jack

[kayakbabe]

Looks like this old thread should be reactivated. becuase in Miva 9.11, this is broken again.

[lesliekirk]

Looks like this old thread should be reactivated. because in Miva 9.11, this is broken again.

We may need to start it over in the MM9 forum.

[Bruce - PhosphorMedia]

in the meantime (in case someone walks into this thread) you can do a work-around using "<mvt:do name="l.return" file="g.Module_Library_DB" value="Runtime_Product_Load_Code( 'product_code', l.product )" />" to test for the active and standard inventory levels.

[kayakbabe]

Matt also pointed me to the
:reorder
variable which helps check if the item is active or not.
It prevents the Error Code: EOF - Description: Record not found: MER-DBE-RNT-00018
And since I use inventory tracking, I used that to check to show the reorder button or not.
I don't mind if the item is out of stock, we still show out of stock items, so customers can add it to a wait list notification and buy it when it comes back in stock.
I want them to be able to do that.

a newer discussion about this issue

https://www.miva.com/forums/forum/de...ct-is-inactive