Quickbooks Merchant Account and Gateway

[nburkha1]

Does anyone know if the Quickbooks Merchant Account Gateway works with Miva 5 and if so what do I need to do or which module do I need to purchase to make it work? Thanks

nburkha1

[leslienord]

Re: Quickbooks Merchant Account and Gateway

Please post what you find out - I have the same issue. I'm being told that Quickbooks uses the Innovative Gateway. You might want to call and ask them that.

[eniram]

Re: Quickbooks Merchant Account and Gateway

Yes, QuickBooks uses Innovative Gateway.

[nburkha1]

Re: Quickbooks Merchant Account and Gateway

Yes, I realize they are using the Innovative Gateway, I just am not sure if anyone has been able to make it work with Miva 5. Any help will be greatly appreciated. Thanks

Nina

[leslienord]

Re: Quickbooks Merchant Account and Gateway

There is a module included. Are you saying the built-in module for Innovative Gateway does not work?

[nburkha1]

Re: Quickbooks Merchant Account and Gateway

I did not realize that there was a module included that supported Innovative Gateway. When I spoke with QB people thay told me that Miva was not one of their suported carts. I just checked the list of included Gateways in Miva 5 and it looks like it is one of the included modules. I will have to test it to see if it works.

[shuston]

Re: Quickbooks Merchant Account and Gateway

Were you able to get Miva configured with Innovative Gateway Solutions payment module to work with the QuickBooks Merchant Services account? What info did you plug into the username and password fields of the config?

[shuston]

Re: Quickbooks Merchant Account and Gateway

Ok, I think I have this straight, after many go-rounds with QuickBooks and Innovative help lines I got a level 2 person who figured it out.

The QuickBooks Merchant account with shopping cart/web enablement cannot work with anything but a QuickBooks-enabled shopping cart by default. To make it work with an Innovative Gateway Solutions gateway-enabled shopping cart (such as Miva), you need an additional gateway account linked to your QuickBooks Merchant account. It costs an additional $10/month. Or, you can use the base QuickBooks merchant account (and tell them to set it up for Innovative Gateway, not QuickBooks shopping cart) but lose the QuickBooks-integrating things such as Billing Solutions.

[TGNman]

Re: Quickbooks Merchant Account and Gateway

Does anyone have more details about this issue? When you do what shuston recomends, will you loose the invoice data import feature?

[shuston]

Re: Quickbooks Merchant Account and Gateway

Yes, if you do anything except integrate with a QuickBooks-approved shopping cart, you cannot use the importing feature.

[TGNman]

Re: Quickbooks Merchant Account and Gateway

Thanks Shuston.

Yes, but will the quickbooks merchant service even work with Miva at all?

If yes, it seems like your saying it may but the import features and such will not work?

I would like the import features but I really just want to stop using 2 merchants and just have the QB one on both the site and on my QB.

Mark

[shuston]

Re: Quickbooks Merchant Account and Gateway

No, the QuickBooks Merchant account does not work with Miva. I ended up opening a separate Innovative Gateway account for my web stuff and use the Quickbooks merchant account for non-web stuff. If you want to use your QuickBooks merchant account for everything, you must use one of the shopping carts that Intuit recommends.

-Steve

[papi34]

Re: Quickbooks Merchant Account and Gateway

why not just use Synchro?

[TGNman]

Re: Quickbooks Merchant Account and Gateway

why not just use Synchro?

I have synchro but have not used it yet. I am having problems with getting it working. Plus my main goal was to get rid of my second merchant account and keep everything simple for the books.

Does anyone on here ofer a service to help me with Synchro? Anyone you can recomend?

Thanks
Mark

[papi34]

Re: Quickbooks Merchant Account and Gateway

I have synchro but have not used it yet. I am having problems with getting it working. Plus my main goal was to get rid of my second merchant account and keep everything simple for the books.

Does anyone on here ofer a service to help me with Synchro? Anyone you can recomend?

Thanks
Mark

I am on the verge of giving Synchro a try. From what I have read, they set it up for you so that it has a seemless fit with QB. All included in the purchase price. Did you contact them for help?