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    #1

    Help with reseller ratings

    I'm trying to get reseller ratings to work. I placed the code they gave me on the invoive page just above </html>, but it doesn't work. I've put it in the <head> section and I've also tryed it in the footer of the messages pace after "thank you for your order". That doesn't work either.
    Can anyone tell where this code goes?
    Thanks
    Tags: None
    #2
    Re: Help with reseller ratings

    The code we use (for the popup) is placed in the <head> section with a conditional to test for the 'INVC' screen.

    Works very well.

    What code are you using from them?

    Comment

      #3
      Re: Help with reseller ratings

      The code I'm using is as follows:

      <link rel="stylesheet" href="https://www.resellerratings.com/imag...tml_survey.css" type="text/css" />
      <script type="text/javascript">
      seller_id = 32239
      datenow = 1;
      document.write('<'+ 'script type="text/javascript" src="https://www.resellerratings.com/images/js/popup_include.js"><\/script>'); </script>

      Comment

        #4
        Re: Help with reseller ratings

        Same code we use (different seller ID of course). In the head tag works best from our experience.

        How are you determining if you are on the invoice screen when the code snippet is put in the head tag?

        Comment

          #5
          Re: Help with reseller ratings

          I just tried putting the code in the head tab on the invoice page.
          I place an order to check it out, but still nothing.
          I suspect it should load the pop-up on the first screen after the order is placed.
          Doug

          Comment

            #6
            Re: Help with reseller ratings

            That "head" tab effects every page in the store.

            You should put a conditional to test if it is on the invoice page or put the code in above the closing <head> tag, after the "head" item call, if you are using it, on the invoice page code.

            And make sure you don't have an active popup blocker running in your browser.

            Post a link and I'll look at the rendered code to see what I can see.

            Comment

              #7
              Re: Help with reseller ratings

              I moved it from the Head tag and put it on the invoice page above </head>
              I'm not sure about the conditional code. What will that do for me?
              http://www.bpimedicalsupply.com

              Comment

                #8
                Re: Help with reseller ratings

                I can't get to the page without placing an order.

                If you put the code in the actual invoice page, you won't need a conditional statement.

                I'm at a loss without being able to look deeper.

                Comment

                  #9
                  Re: Help with reseller ratings

                  I've attached source code from a completed invoice page. Maybe this will help.
                  Attached Files

                  Comment

                    #10
                    Re: Help with reseller ratings

                    Can you do the same thing with the original source?

                    Since the script is being written correctly, it may require being moved.

                    Comment

                      #11
                      Re: Help with reseller ratings

                      Attached is the code for the invoice page.
                      Attached Files

                      Comment

                        #12
                        Re: Help with reseller ratings

                        Sorry for the delay ...

                        Try moving the script above the "<mvt:item name="head" param="head_tag" />"

                        That will eliminate other scripts causing it to fail.

                        Comment

                          #13
                          Re: Help with reseller ratings

                          I put the code right after <head>, still not working.
                          Reseller said I sould place the code just above </body>, but there is no </body> tag on the invoice page.
                          I've tested in IE and Firefox.

                          Comment

                            #14
                            Re: Help with reseller ratings

                            Put it as the very last thing in the invoice page footer

                            Unless you've got a global footer, then you'll need to place the code as last item in that and use a conditional to test for the INVC screen.

                            <mvt:if g.screen="INVC">
                            reseller code
                            </mvt:if>
                            Last edited by nottheusual1; 06-07-11, 07:22 AM. Reason: clarity - added code

                            Comment

                              #15
                              Re: Help with reseller ratings

                              I tried it in the global footer, but adding the conditional gives me an error - mvt:if requires the "expr" attribute.
                              Adding it to the page footer didn't work either

                              Comment

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