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    #31
    Re: shipworks order status

    Hey all,

    It has certainly been a while, and we very much appreciate your patience with this. Without getting into details, we've started work on this project and had that work interrupted many times over the past few months.

    We've been working hard at growing our team to handle the amazing growth we are seeing from our customers, and I think we're over the hump. There have been a lot of internal business-level things we've needed to accomplish, and took much more time from development than we could have anticipated. I expect that soon you'll start to see our new development and responses to update requests match and exceed that which you long time users had come to expect from ShipWorks.

    We are committed 100% to your satisfaction and the quality of this product.

    Brian

    --
    Brian Nottingham
    Co-Founder & CTO
    Interapptive, Inc.

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      #32
      Re: shipworks order status

      I'm still in my trial period for ShipWorks, I like the software, but this may be a deal killer for us if it's not solved :(
      Last edited by monkeyevil; 07-20-12, 12:16 PM.
      www.jcroffroad.com

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        #33
        Re: shipworks order status

        The updated version of the ShipWorks Miva Merchant module that resolves this problem is now available for download. Users will need to install the latest version of our module in their Miva Merchant system. This fix does not require users to update the ShipWorks software itself.

        http://www.shipworks.com/shipworks/download.php

        Thanks,

        Wes

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          #34
          Re: shipworks order status

          Thanks Wes. I downloaded and installed it into our store just now. We already processed our orders for the day, but it we run into any problems I will post them.
          Brian
          Xootr LLC
          http://www.xootr.com
          [email protected]

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            #35
            Re: shipworks order status

            Thanks, Brian. Please let us know if you experience any issues.

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              #36
              Re: shipworks order status

              Thanks Wes,
              So we would just download the Miva Merchant 5 module again (shipworks3.mvc) and re-install it? When I did it, the module still had the same version number. Is that correct?
              Maxanne
              Maxanne Durkee
              Heavyweight Collections - Premium Heavy T-Shirts
              Facebook, Twitter, Blog

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                #37
                Re: shipworks order status

                Originally posted by mdurkee View Post
                Thanks Wes,
                So we would just download the Miva Merchant 5 module again (shipworks3.mvc) and re-install it? When I did it, the module still had the same version number. Is that correct?
                Maxanne
                version should now be 3.2.0.0 go to modules find shipworks and upload the file making sure to overwrite the existing one.
                Mark Hood
                Vermont Gear

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