Valid phone number required

[max]

I am having a hard time figuring out how to get javascript to work with the miva code. When people are checking out, I would like it to make sure that a valid phone number was entered. Since I am at it, maybe getting it to validate the email as well. :)

Thank you!!! :D

[Brandon MUS]

Re: Valid phone number required

I believe the only way to do this (without a custom module) would be with JavaScript, but I wouldn't rely on this validation. Also, you are probably going to annoy more customers than anything.

If you're still interested, look for some tutorials on google about form onsubmit.

[max]

Re: Valid phone number required

I have found a way to use the javascript, but I don't know how it works with Miva.

Here is the Miva Code:

<td align="left" valign="middle">
<mvt:item name="fonts" param="body_font">
<input type="text" name="ShipPhone" size=25 value="&mvte:global:ShipPhone;">
</mvt:item>
</td>

And the Javascript:

<form name="Form1"  onsubmit="return FormValidate()">
        <input type="text" size="25" name="PhoneNumber" />
        <br /><br />
      <input type="submit" value="Submit" />
    </form>

The script code:

<script type="text/javascript">
        function FormValidate()
        {
   if(document.Form1.PhoneNumber.value.search(/\d{3}\-\d{3}\-\d{4}/)==-1)
   {
      alert("The phone number you entered is not valid.\r\nPlease enter a phone number with the format xxx-xxx-xxxx.");
      return false;
   }
}
</script>

Is it possible to get all of this to work together on the Miva Customer Information page?

[d_host]

Re: Valid phone number required

Keep in mind that this validation will only work for 10-digit US and Canadian phone numbers in the format XXX-XXX-XXXX. If you ship internationally, your customers will not be able to enter their (valid) phone numbers. Even US or Canadian customers may run into problems if they enter the phone with the "1" prefix (very common) or use brackets to surround the area code, etc.

While you could write a much more elaborate Javascript to account for various US/Canada ways of writing down phone numbers, trying to account for every international format is going to be next to impossible. All in all this is really a pointless exercise as you will get a number of people who would rather abandon their carts than try to figure out how to enter their phone numbers "your way." Make it easier for the customer to check out, not more difficult.

[max]

Re: Valid phone number required

oh...ok. Thank you very much for that information!

[Brandon MUS]

Re: Valid phone number required

And even if you did validate it, how would you fight against my favorite phone number, (911)555-1212?

[max]

Re: Valid phone number required

:) Very true. We were just hoping to discourage people from leaving numbers like our most recent customer. He left us 55555556555. So maybe what I really need is to figure out how to make the one big box into 3 smaller boxes. I tried doing that but the miva code isn't making any sense to me.

<input type="text" name="ShipPhone" size=25 value="&mvte:global:ShipPhone;">

[Brandon MUS]

Re: Valid phone number required

Again, that's really just going to annoy customers more than anything. Are you just trying to get them to enter a formated number? You can put text next to the box that says "recommended format (###)###-####" or use JavaScript onsubmit to format the number (similar to what you posted above).

[Bruce - PhosphorMedia]

Re: Valid phone number required

that wont do a thing to prevent fake numbers. people who don't want to leave phone numbers wont. (Personally I don't, but I do double check my email address).

Basically, live with it and learn to rely on email. Much more efficient from your point of view anyway.

[alyanm]

Re: Valid phone number required

Along these same lines, is there a way to make the phone number a required field without resorting to javascript?

[Bruce - PhosphorMedia]

Re: Valid phone number required

Yes, its in the admin under Stores > Your Stores > Customer Fields...however, *** I STRONGLY DISCOURAGE ANYONE FROM REQUIRING A PHONE NUMBER *** Its rather pointless. If I want to give it to you fine, but don't require it.

[alyanm]

Re: Valid phone number required

Thanks Bruce, I'll see if I can talk my client out of it... I'm inclined to agree with you but the shipping department wants it for UPS and stuff like that.

[Bruce - PhosphorMedia]

Re: Valid phone number required

??? What's the shipping dept going to do with 206 555 1212? Don't they have clocks?

BTW: UPS Doesn't need a phone number...and "stuff like that" is why I don't give out mine # when ordering online.

[alyanm]

Re: Valid phone number required

Too bad I can't sic you on the shipping dept bruce ;) Ok, I'll put up the good fight and see if I can't derail this request!

[JustRite]

Re: Valid phone number required

Along these same lines, is there a way to make the phone number a required field without resorting to javascript?

Yes,
Goto your administration and click on your store name.
Then choose Customer Fields and there you can set any of the fields you want to Hidden , Required, or Optional

Good Luck,
Michael