MailChimp Module Support and Troubleshooting

[slabar]

Re: MailChimp Module Support and Troubleshooting

My Mailchimp module is no longer speaking with my Mailchimp Database. Has something changed? I checked for a module update but I already have the latest version.

Hit enter to fast:

Added:

1) You can subscribe fine
2) You can unsubscribe fine
3) If you are subscribed and hit subscribe the script just hangs instead of showing the already subscribed message
4) If you are checking out and hit subscribe the script hangs instead of showing the already subscribed message
5) If you are checking out and are not subscribed you receive an error message, "Invalid Email Address: undefined"

[Brennan]

Re: MailChimp Module Support and Troubleshooting

There have been some slight changes to the JavaScript which does not automatically update between updates. Try going to Advanced Settings, then in the JavaScript box replace it with this code:

https://gist.github.com/bheyde/a808800fbb14ddebaa45

See if that makes any difference.

[slabar]

Re: MailChimp Module Support and Troubleshooting

Brennan,

Thanks for the quick reply. That appears to have fixed all the errors except for the "Invalid Email Address: undefined" we are receiving on the customer information page during the checkout process.

[Brennan]

Re: MailChimp Module Support and Troubleshooting

The module is looking for the email address text input to have an id of "ShipEmail"

It looks like yours has an id of: id="l-ShipEmail"

Remove the l- and it should fix it.

[slabar]

Re: MailChimp Module Support and Troubleshooting

Is that a bug in the template then? I have not changed those fields from the default settings.

[slabar]

Re: MailChimp Module Support and Troubleshooting

Brennan,


Before I change anything I wanted to ask you a question as I noticed all the fields contain the l-. Do you want me to change them all or just the ship email address field?

[Brennan]

Re: MailChimp Module Support and Troubleshooting

It looks like in the suivant theme we are adding that prefix. Instead of changing all of the ids, you can update the Javascript to look for that id:

look for this code:

[COLOR=#A71D5D]function[/COLOR] [COLOR=#795DA3]mailchimp_checkbox[/COLOR](){

 

		[COLOR=#969896]//set variables[/COLOR]

		[COLOR=#A71D5D]var[/COLOR] isChecked [COLOR=#A71D5D]=[/COLOR]	 $([COLOR=#DF5000]'input[name=newsletter]:checked'[/COLOR]).val();

		[COLOR=#A71D5D]var[/COLOR] shippingEmail [COLOR=#A71D5D]=[/COLOR] $([COLOR=#DF5000]'#ShipEmail'[/COLOR]).val();

		[COLOR=#A71D5D]var[/COLOR] shippingFirstName [COLOR=#A71D5D]=[/COLOR] $([COLOR=#DF5000]'#ShipFirstName'[/COLOR]).val();

		[COLOR=#A71D5D]var[/COLOR] shippingLastName [COLOR=#A71D5D]=[/COLOR] $([COLOR=#DF5000]'#ShipLastName'[/COLOR]).val();

....

Change the #ShipEmail to be #l-ShipEmail. The same with ShipFirstName and ShipLastName

[slabar]

Re: MailChimp Module Support and Troubleshooting

Brennan,

That worked like a charm sir. Thank you!

[kitdang]

Re: MailChimp Module Support and Troubleshooting

Brennan and mailchimp users,

I just installed the module on my dev site a few days ago and I have a few questions for those that have tested the module. I know the discussion started way back in 2013 but not sure what are fixed and what hasn't

1. Can I add the 'checked' attribute on the input tag on OCST page to default the checkbox to check or do I need to modify the javascripts? If yes to Javascripts, how do I go about doing this?

2. When a user enter their email address, is it possible to trigger a welcome email? Mailchimp form allow this but since the form is created through the module, is that supported? If so, any instruction on how to do this?

3. How do i go about implementing a splash screen with the form when a user first visit the site?

Thanks

[Brennan]

Re: MailChimp Module Support and Troubleshooting

Hi Kit -

1. There are no settings to make it enabled by default, however the JavaScript can be updated to support it. I know we have done it before on other clients, let me see if I can track it down

2. The module does not currently support this, but it is on our list to add in our next update

3. We typically use some JavaScript to accomplish that. There are a lot of options out there. Here is one I found:

http://www.onextrapixel.com/2014/08/19/create-customizable-subscription-modalnewsletter-signup-window-with-jquery-subscribe-better-js/

[kitdang]

Re: MailChimp Module Support and Troubleshooting

Brennan,

I am getting "Invalid Email Address: undefined" when I checked the checkbox on OCST. What email address am I verifying? I didn't modify any code so do I need to do something to fix this?

[Brennan]

Re: MailChimp Module Support and Troubleshooting

If you're using one of the new readyTheme they have a different id on the checkout fields.

In the Mailchimp Advanced Setting area, go into the JS and look for this code:

function mailchimp_checkbox(){


		//set variables
		var isChecked =	 $('input[name=newsletter]:checked').val();
		var shippingEmail = $('#ShipEmail').val();
		var shippingFirstName = $('#ShipFirstName').val();
		var shippingLastName = $('#ShipLastName').val();
....

Update the 3 variables for email, first name and last name to match the ids on the form inputs for your store.

[kitdang]

Re: MailChimp Module Support and Troubleshooting

Thanks Brennan. That works. Here are the fields I changed just in case someone else needed this.

l-ShipFirstName
l-ShipLastName
l-ShipEmail

[netblazon]

Re: MailChimp Module Support and Troubleshooting

What would cause this error on the checkbox during checkout?

MMERGE11 must be provided - Please enter a value

All of the values being passed to the addSubscriber function are correct, so I know it's not a problem with the ID attribute of a field.

[netblazon]

Re: MailChimp Module Support and Troubleshooting

So never mind...I got access and it turns out the customer made some custom fields required.