Send email when shipping label is created

[lesliekirk]

I know that the new Shipment Shipped notification can be sent when you "Create Shipment" and you can send a notification with the tracking number. Is it possible to send a notification to the store owner when a shipping label is generated?

Leslie

[Rick Wilson]

Re: Send email when shipping label is created

The email is sent right now when you Generate Label not when you Create Shipment.

[lesliekirk]

Re: Send email when shipping label is created

Ahhh okay, I've got it sending it when you create a shipment because I don't want to click the generate label since it's tied to a UPS account. So in theory, it will send a second email when the label is generated? Where do I set the email address to who that email goes to?

Thanks!
Leslie

[Rick Wilson]

Re: Send email when shipping label is created

I think there's some confusion. It shouldn't be sending an email when you click Create Shipment. It doesn't send the email until something is Mark As Shipped, which happens Automatically when you Generate Label.

[lesliekirk]

Re: Send email when shipping label is created

In the Template Based Order Emails, Shipment Shipped settings, I checked Send When Shipment: Created and Shipped. I have yet to create a label and it's sending the email as soon as I click Create Shipment. The down side is, it is the Shipment Confirmation email. Looks like the current combination changes the order status to Processing.

So it sounds like I need to uncheck the Created box and it will send the email when the label is generated?

[Rick Wilson]

Re: Send email when shipping label is created

Yes, that is correct.