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FedEx not available in Shipping Selection if weight is less than 8 ounces

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    FedEx not available in Shipping Selection if weight is less than 8 ounces

    I have the usual FedEx Services available at checkout when items in my cart are over a ˝ pound.
    But when the weight is less than ˝ pound, FedEx is no longer listed or available as a shipping option.

    I checked the Shipping Rules for each FedEx service and have my weights set at the default levels which are 0.00 – 0.00.

    I understand that technically a package has to be rated at least at ˝ pound for FedEx…so how do I get FedEx services to appear as a Shipping Selection even though I have not reach the minimum rated weight?

    I sometimes sell items that ship in a FedEx Letter Envelope that even after packaging weigh less than ˝ pound. So my weight calculations are accurate. Somehow, for FedEx I will need to auto increment to ˝ pound but I can't figure out where or how to do this.

    I also need to keep the actual weights accurate for the rest of the smalll package services like First Class Mail or Parcel Post.

    Thank you!

    #2
    Re: FedEx not available in Shipping Selection if weight is less than 8 ounces

    Hi s1b

    I have created a bug for this issue; until the bug is fixed I think the best option would be to use the flat rate shipping module.

    Create a shipping method and then in the shipping method rules set it to only show up when the order total weight is 0-.5 lbs.

    Hope that helps

    -Eric
    Eric Foresman
    Software Tester
    Miva Merchant
    http://www.mivamerchant.com/
    [email protected]

    Comment


      #3
      Re: FedEx not available in Shipping Selection if weight is less than 8 ounces

      Sorry s1b, I just retested FedEx with a product that had a .1lbs weight and I was able to receive rates for all FedEx shipping methods.

      Is this runtime or admin that you are not seeing the shipping methods?

      thanks

      -Eric
      Eric Foresman
      Software Tester
      Miva Merchant
      http://www.mivamerchant.com/
      [email protected]

      Comment


        #4
        Re: FedEx not available in Shipping Selection if weight is less than 8 ounces

        Hi Eric - Thanks of your attention ...

        As a customer adding items and checking out, all FedEx services are not listed as a shipping option if less than 8 ounces.

        In Miva Admin, all of my shipping options are available no matter the weight.

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