Informing the shopper that "-- item has been added to your basket" from the CTGY page

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  • allegra
    Mini Mivite

    • Apr 2012
    • 17

    #1

    Informing the shopper that "-- item has been added to your basket" from the CTGY page

    I'm wondering if anyone knows a way to display a small, one-line, same-page confirmation when a customer adds a product to their basket from the category page. Right now, we have successfully done this when adding a product to the shopping basket from the product page, but does not function as expected from the category page. Ideally, the customer would see a product they liked on the category page, click "add to basket", and instead of being redirected to another page, a small sentence would appear on the screen saying "XX item has been added to your basket." This way, the customer sees the confirmation, but can continue browsing the category page (so their shopping is not interrupted). Any advice is greatly appreciated. Again, we have it working from the product page, but on the category page, the code we are currently using tells the shopper that they have added EVERYTHING from the category page to their basket, instead of just the one item they selected.
    Thanks in advance!
  • Keitho
    Mighty Mivite

    • Mar 2006
    • 634

    #2
    Re: Informing the shopper that "-- item has been added to your basket" from the CTGY

    Good idea to keep the customer on the category page. You might want to consider displaying a mini-basket on the Storefront, Category and Product pages so customers can tell that the item has been added and see their running total.
    Keith Oratz
    PrepareSmart, LLC - Emergency Preparedness Supplies and Professional Grade Search and Rescue Gear
    www.preparesmart.com

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    • allegra
      Mini Mivite

      • Apr 2012
      • 17

      #3
      Re: Informing the shopper that "-- item has been added to your basket" from the CTGY

      Thanks Keitho.
      We are already using a mini basket on the category page. Maybe a double confirmation of the item being added to the basket is overkill. We've solved the issue by simply alerting the customer with a generic statement, instead of a product-specific statement. When the customer adds an item to their basket from the category page, the customer receives a message saying, "This item has been successfully added to your basket" and the item appears in the mini basket.
      Problem solved!

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      • Keitho
        Mighty Mivite

        • Mar 2006
        • 634

        #4
        Re: Informing the shopper that "-- item has been added to your basket" from the CTGY

        Maybe you could have the minibasket flash ITEM ADDED or something like that. I've seen that on other sites.

        I just noticed that my site is bringing folks to the Basket Page after each item is added. Can you remind me where the switch is or what you did to stay on the product or category page?
        Keith Oratz
        PrepareSmart, LLC - Emergency Preparedness Supplies and Professional Grade Search and Rescue Gear
        www.preparesmart.com

        Comment

        • allegra
          Mini Mivite

          • Apr 2012
          • 17

          #5
          Re: Informing the shopper that "-- item has been added to your basket" from the CTGY

          my form for customer add to baskets looks like this: <form method="post" action="&mvt:global:sessionurl;Screen=CTGY">

          You might try checking to see if yours says something like "screen=BASK" and change it to screen=CTGY or screen=PROD to remain on the page you'd like (either category or product - whichever you were trying to do) after the customer clicks to add to basket.
          Hope that helps point you in the right direction. Good luck!

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