Error adding new custom field to products

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  • amecca
    Mivite

    • Oct 2007
    • 106

    #1

    Error adding new custom field to products

    I received the following error when I tried to add a new custom field to the products table.

    Miva Merchant has encountered a fatal error and is unable to continue. The following information may assist you in determining the cause of the error:

    Error Code: MER-UTL-CST-00072
    Description: mysql_execute: Duplicate entry '4' for key 1
    Other Information:

    The '4' will incriment every time I try again. SO the next time I try to add a custom field it will say '5'. Anyone know how to resolve it?
    Alan Mecca
    President
    8:30-5:00 M-Th, 8:30-4:30 F
    T: 800-899-0620
    E: [email protected]
    www.personalizeddoormats.com

  • Jim McCormick
    Super Moderator


    • Mar 2006
    • 1428

    #2
    Re: Error adding new custom field to products

    Something is wrong with your StoreKeys table. You host with a supported hosting partner so you get free email support if you're using a leased license from Hosting.com.

    Email [email protected] and add a link to this forum post in your message body. We'll also need admin and MySQL access so if you don't have MySQL access please contact your host before you open a ticket. Thank you.
    Jim McCormick
    Miva Merchant Support
    866-284-9812

    https://www.miva.com

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