'Check for Updated Images' taking too long to run in new release

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  • amecca
    Mivite

    • Oct 2007
    • 106

    #1

    'Check for Updated Images' taking too long to run in new release

    Under image management if I click the button "check for updated images" it takes considerably longer to run than it did before I applied the latest update.

    The problem is that we are constantly updating the images via ftp, as we show the customer proofs of products and if they request a revision there is a 50/50 chance we would just update the existing proof with a new image. This is all done automatically via ftp. Before, we could easily inspect the proof changes, click "check for updated images", wait about 20 seconds and the product page was updated with the new proof image.

    Now it appears that process is taking close to an hour to run. Granted we have 37k images, but this only took 20 seconds in the previous version of miva. Any help would be appreciated.
    Alan Mecca
    President
    8:30-5:00 M-Th, 8:30-4:30 F
    T: 800-899-0620
    E: [email protected]
    www.personalizeddoormats.com

  • pbrynie
    CSSUI Architect

    • Apr 2009
    • 136

    #2
    Re: 'Check for Updated Images' taking too long to run in new release

    Originally posted by amecca View Post
    Under image management if I click the button "check for updated images" it takes considerably longer to run than it did before I applied the latest update.

    The problem is that we are constantly updating the images via ftp, as we show the customer proofs of products and if they request a revision there is a 50/50 chance we would just update the existing proof with a new image. This is all done automatically via ftp. Before, we could easily inspect the proof changes, click "check for updated images", wait about 20 seconds and the product page was updated with the new proof image.

    Now it appears that process is taking close to an hour to run. Granted we have 37k images, but this only took 20 seconds in the previous version of miva. Any help would be appreciated.
    amecca,

    We are looking into some feature enhancements that were released in PR8 Update 7 that could be causing this issue. We will post more information regarding this issue as we verify the problem.

    Regards,
    Preston Brynie
    Software Developer
    Miva Merchant
    http://www.mivamerchant.com/

    Comment

    • amecca
      Mivite

      • Oct 2007
      • 106

      #3
      Re: 'Check for Updated Images' taking too long to run in new release

      Any luck on this issue. It is really causing us headaches.
      Alan Mecca
      President
      8:30-5:00 M-Th, 8:30-4:30 F
      T: 800-899-0620
      E: [email protected]
      www.personalizeddoormats.com

      Comment

      • pbrynie
        CSSUI Architect

        • Apr 2009
        • 136

        #4
        Re: 'Check for Updated Images' taking too long to run in new release

        Originally posted by amecca View Post
        Any luck on this issue. It is really causing us headaches.
        amecca,

        We have implemented changes to the Image Management module that will dramatically improve its performance. We are planning to roll out these changes in PR8 update 9 which is due to be released before our next conference in March.

        Regards,
        Preston Brynie
        Software Developer
        Miva Merchant
        http://www.mivamerchant.com/

        Comment

        • amecca
          Mivite

          • Oct 2007
          • 106

          #5
          Re: 'Check for Updated Images' taking too long to run in new release

          Has this update been released yet?
          Alan Mecca
          President
          8:30-5:00 M-Th, 8:30-4:30 F
          T: 800-899-0620
          E: [email protected]
          www.personalizeddoormats.com

          Comment

          • Rick Wilson
            Uber Mivite











            • Aug 2007
            • 10120

            #6
            Re: 'Check for Updated Images' taking too long to run in new release

            No, it's in PR8 Update 9, we're working on it now (testing, etc...) it'll be soon and you'll be notified in your Admin.
            Thanks,

            Rick Wilson
            CEO
            Miva, Inc.
            [email protected]
            https://www.miva.com

            Comment

            • amecca
              Mivite

              • Oct 2007
              • 106

              #7
              Re: 'Check for Updated Images' taking too long to run in new release

              I just did the update and it does not appear to have fixed the issue I was referring to. It is still taking considerably longer to run.
              Alan Mecca
              President
              8:30-5:00 M-Th, 8:30-4:30 F
              T: 800-899-0620
              E: [email protected]
              www.personalizeddoormats.com

              Comment

              • amecca
                Mivite

                • Oct 2007
                • 106

                #8
                Re: 'Check for Updated Images' taking too long to run in new release

                It appears, to my untrained eye, that it is updating EVERY image not just the ones that have changed. Is there a way to add a button that only updates those images that have been updated? Just a thought.
                Alan Mecca
                President
                8:30-5:00 M-Th, 8:30-4:30 F
                T: 800-899-0620
                E: [email protected]
                www.personalizeddoormats.com

                Comment

                • Eric Foresman
                  Miva Merchant Development Team



                  • May 2011
                  • 402

                  #9
                  Re: 'Check for Updated Images' taking too long to run in new release

                  Hi Alan

                  We used to check for updated images by just looking at the last modified date of the file but we got complaints that we would miss updated images that had been changed but the date modified on the file hadn’t changed.

                  So now we do that plus a comparison of image dimensions, to do that we need to look at all of the images to find the dimensions. With the current update it should be able to complete this task on 37k+ images in less than 30 seconds.

                  How long is it taking after the update? What file type are the images that you are using? How big are they? How many get updated at a time?

                  It might help if you could open a service ticket so that we can take a look and see if there is anything weird going on.

                  If you do open a ticket let me know the ticket number so that I can take a look at it.


                  Thanks

                  -Eric
                  Eric Foresman
                  Software Tester
                  Miva Merchant
                  http://www.mivamerchant.com/
                  [email protected]

                  Comment

                  • amecca
                    Mivite

                    • Oct 2007
                    • 106

                    #10
                    Re: 'Check for Updated Images' taking too long to run in new release

                    I submitted a ticket: YFR-319-55099

                    How long is it taking after the update?
                    Approx 10minutes
                    What file type are the images that you are using? .jpg
                    How big are they? 800w x 500h
                    How many get updated at a time? 1
                    Alan Mecca
                    President
                    8:30-5:00 M-Th, 8:30-4:30 F
                    T: 800-899-0620
                    E: [email protected]
                    www.personalizeddoormats.com

                    Comment

                    • amecca
                      Mivite

                      • Oct 2007
                      • 106

                      #11
                      Re: 'Check for Updated Images' taking too long to run in new release

                      Any luck on this yet?
                      Alan Mecca
                      President
                      8:30-5:00 M-Th, 8:30-4:30 F
                      T: 800-899-0620
                      E: [email protected]
                      www.personalizeddoormats.com

                      Comment

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