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    Customer Login

    Because I am not able to update customer shipping information, I do not show a login option on my website. Miva Syncro Products cannot update with tracking numbers, etc. because we use attributes on several of our products. Our process runs from Miva to Quick Books to our Shipping Programs for Indicia and UPS. The tracking numbers come back to Quick Books but cannot be uploaded into Miva

    This means that our customers must enter all of their information each time they check out. I would like to have the autoload option for their checkout information. But to have them look at prior order information that includes shipping details would be a problem as they always show that shipping has not taken place.

    Our order volume does not allow for manual updating of the order shipping status and tracking information.

    Is there a way to allow customer login but not show them the shipping status for prior orders, or at least eliminate access to order history?

    iHobb.com

    #2
    Re: Customer Login

    You can have login and account management without order history/status functionality by not adding any links to those features/pages.
    Last edited by Dan - Glendale Designs; 02-09-13, 08:02 AM.

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      #3
      Re: Customer Login

      We added the ability for a customer to retrieve their bill to & ship to info from the OCST page. Done with AJAX and a simple PHP program.
      It's very fast, returns the information typically in less tha 2 seconds thanks to our Host Hostasaurus.
      We first attempt to get the Bill to/Ship To info from the customer's latest order or if there is no order then from their customer record.
      You can see it work at www.orange-traffic-cones.com
      On the OCST page enter Bill to Email of [email protected] & Bill to ZIP Code of 98661

      Works well for us.

      Larry
      Larry
      Luce Kanun Web Design
      www.facebook.com/wajake41
      www.plus.google.com/116415026668025242914/posts?hl=en


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        #4
        Re: Customer Login

        Originally posted by Ren Hoek View Post
        You can have login and account management without order history/status functionality by not adding any links to those features/pages.
        And to make it easy to get customers to create an account, you can use our dead-simple, Easy Account module. Customers don't have to create an account until they are finished checking out.
        Bruce Golub
        Phosphor Media - "Your Success is our Business"

        Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
        phosphormedia.com

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          #5
          Re: Customer Login

          Hi Bruce: We have Easy Account in our INVC page on 2 sites. You're right, it works great.Larry
          Larry
          Luce Kanun Web Design
          www.facebook.com/wajake41
          www.plus.google.com/116415026668025242914/posts?hl=en


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