Since last Thursday, we've had quite a few orders come through with no shipping charged (labeled Estimated Shipping) which is usually the case when our server can't connect to the UPS server for whatever reason. We use the Viking Coders UPSŪ Custom Integration module and while its a bit old (v5.080 vs the latest is v5.090) I'm not convinced that's the problem because it is so random, works most of the time, randomly doesn't.
We just had another couple of orders come in without shipping and when I tried to duplicate the problem with the same product, sure enough, it wouldn't calculate shipping, then 5 minutes later it was fine again. Because of the randomness of this issue, I'm guessing that UPS is having issues with their server or is it possible that we're having issues with ours? We are on a dedicated server with Hostasaurus but are not experiencing other similar problems.
Does anyone have any information on possible UPS server issues? Any info is appreciated. Thanks.
Mike Lewis
PFYC
We just had another couple of orders come in without shipping and when I tried to duplicate the problem with the same product, sure enough, it wouldn't calculate shipping, then 5 minutes later it was fine again. Because of the randomness of this issue, I'm guessing that UPS is having issues with their server or is it possible that we're having issues with ours? We are on a dedicated server with Hostasaurus but are not experiencing other similar problems.
Does anyone have any information on possible UPS server issues? Any info is appreciated. Thanks.
Mike Lewis
PFYC
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