PayPal Advanced Setup - Error Message

[PicturesqueWeb]

I've set up PayPal Payments Advanced entering information into the PayPal Manager but receive the error

Some required information is missing or incorrect. Please correct the fields below and try again.

• Error: Merchant Design Identification Error.

when trying to purchase an item. I can log into the PayPal Manager and entered the same information into Miva Merchant' setup of the module. Anyone else ever receive this error?

[nottheusual1]

Re: PayPal Advanced Setup - Error Message

Google the error "Merchant Design Identification Error" -- it's a common one with a few ways to resolve it via Paypal Manager. This one was pretty recent:

http://www.corecommerce.com/kb/53845/error_merchant_design_identification_error

We had a customer using a different platform have the same issue -- they ended up talking to Paypal about it, but they had a tough time learning how to log into thier Email (and still do, btw), too, so I'm thinking it's not all that difficult.

[PicturesqueWeb]

Re: PayPal Advanced Setup - Error Message

Thank you for that link. I did search through Google and have tried a number of such useful suggestions like that one. I have been able to get the payment screen loaded only now when I attempt to process a transaction, I receive the error "

Unable to authorize payment: Invalid merchant information"

. Searching Google for more possible solutions now. It seems that there should be documentation somewhere of how to correctly integrate this with Miva. Even when I get it error free, am I set up optimally? It will always be a nagging thought without some confirmation that the settings should be xyz.

[Rick Wilson]

Re: PayPal Advanced Setup - Error Message

Have you called support?

[PicturesqueWeb]

Re: PayPal Advanced Setup - Error Message

Thank you Rick. I'll do that. I do like to make certain it's not PayPal or my incorrect settings prior to creating a support ticket. Change of plans on the customer's part may make this an issue that doesn't need fixing. Holding pattern.