Hi,
I'm trying to install updates. Here are the details of my current installation:
Miva Merchant 5.5
Production Release 8 Update 6
Miva Merchant Engine v5.13
Database API: mysql
I get the following 'stop' message:
"PR8 Update 7 is not Compatible with the Sebenza Welcome and Password Email module....
The module must be uninstalled before proceeding."
I can't seem to uninstall it. I have taken the store offline. I went to Modules --> Global Settings. I found the module "SS_email" (Welcome and Password Email) and unchecked the active box. I tried to install the update again but got the same error.
Next I went back to the module and tried pressing the Delete button, but I get the following message:
"Module 'Welcome and Password Email' is in use by one or more stores, and cannot be deleted"
I tried using the "delete shopping baskets" utility, but that didn't help.
What is the solution?
Thanks,
Andrew
I'm trying to install updates. Here are the details of my current installation:
Miva Merchant 5.5
Production Release 8 Update 6
Miva Merchant Engine v5.13
Database API: mysql
I get the following 'stop' message:
"PR8 Update 7 is not Compatible with the Sebenza Welcome and Password Email module....
The module must be uninstalled before proceeding."
I can't seem to uninstall it. I have taken the store offline. I went to Modules --> Global Settings. I found the module "SS_email" (Welcome and Password Email) and unchecked the active box. I tried to install the update again but got the same error.
Next I went back to the module and tried pressing the Delete button, but I get the following message:
"Module 'Welcome and Password Email' is in use by one or more stores, and cannot be deleted"
I tried using the "delete shopping baskets" utility, but that didn't help.
What is the solution?
Thanks,
Andrew
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