Hello forum: Last week we installed update 11 to one of our sites which uses PayPal to process our credit card payments. After installing the release, our PayPay Express checkout mode had been changed from "Authorization with delayed capture" to "Immediate sale". This caused an immediate issue with us because we do not charge until a product is shipped. I have two other sites requiring the installation of Update 11 but do not want to encounter this problem again. I have had a ticket since last week waiting to hear if this issue has been resolved. Support has advised me to delay any installation of update 11 until I hear more from them. Has anyone heard the status of this issue? Thanks, Larry
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Release 8, Update 11 issue
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Release 8, Update 11 issue
Larry
Luce Kanun Web Design
www.facebook.com/wajake41
www.plus.google.com/116415026668025242914/posts?hl=en
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Re: Release 8, Update 11 issue
Rick: Thanks for the update on this. LarryLarry
Luce Kanun Web Design
www.facebook.com/wajake41
www.plus.google.com/116415026668025242914/posts?hl=en
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Re: Release 8, Update 11 issue
My Innovative Gateway Solutions and Checkout by Amazon have been (discontinued) by the latest update. Was any notice given? I could have sworn everything was fine after I did the update. I've had a Miva tech looking into an email notification issue with Checkout By Amazon and everything was fine before this was done. Now I'm showing it is discontinued yet I got an order Saturday night via Checkout by Amazon. Innovative Gateway Solutions is my primary processor. HELP
Kathleen Steimle-Hermes, owner
Miss Kate's Creations
[email protected]
www.misskatescreations.com
Handcrafted fabric covered photo albums, frames, brag books and MORE
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Re: Release 8, Update 11 issue
2 Things Miss Kate:
1. Innovative is being discontinued by Intuit, the current date is 12/31/13, but that could change. They will be migrating you free of charge to their new gateway called Intuit Merchant Services, which we have a module for now built into Miva Merchant. Simply contact IMS and they can help you switch with no downtime and no cost.
2. Similar story with Checkout By Amazon, they're eventually going to shut that older product off (but it's still working and going to work for the foreseeable future). We replaced Checkout By Amazon with the new Amazon Payments Advanced module in Update 11.
The email thing is not related to either module change.
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Re: Release 8, Update 11 issue
Rick,
I just spoke with a rep from Innovative Merchant Services and he knew nothing about IGS being discontinued by Intuit. According to him I have to fill out a new application and will be given a new merchant #. Once the approval has been granted then I can get the connection link to start using Intuit Payment. Right now I am unable to accept credit cards. The only thing that is working correctly appears to be Paypal.
Kathleen Steimle-Hermes, owner
Miss Kate's Creations
[email protected]
www.misskatescreations.com
Handcrafted fabric covered photo albums, frames, brag books and MORE
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Re: Release 8, Update 11 issue
Hello,
She has ticket with us already, I'm replying to her via the ticket.Rafael Buelna
Miva Support Engineer
800.608.MIVA (24/7 Support)
http://www.miva.com
http://www.miva.com/support
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Re: Release 8, Update 11 issue
Just installed Update 12. Has something changed with Checkout by Amazon that the masking of the Secret Access Key no longer is in the first of the two fields? It appears to be okay with Amazon Payments and I thought it was on the Checkout by Amazon screen prior to updating. Anyone else have this happen?
Kathleen Steimle-Hermes, owner
Miss Kate's Creations
[email protected]
www.misskatescreations.com
Handcrafted fabric covered photo albums, frames, brag books and MORE
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Re: Release 8, Update 11 issue
Thanks for the notice Rick!Larry
Luce Kanun Web Design
www.facebook.com/wajake41
www.plus.google.com/116415026668025242914/posts?hl=en
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Re: Release 8, Update 12 issue
I understand that the secret key is a password. In all other updates it was masked. With update 12 the masking of the secret key is no longer in that field when you click update. You can copy it from Amazon and place it in both fields but when you click update, everything in the field disappears and there is no longer any masking visible. Look at Amazon Payments and you will see what I'm talking about. As far as I understand from what I have read on Amazon and why it is important, the secret masked key generates a signature for the sale. If the secret masked key doesn't stay in the field, how will Checkout by Amazon continue to work?
Kathleen Steimle-Hermes, owner
Miss Kate's Creations
[email protected]
www.misskatescreations.com
Handcrafted fabric covered photo albums, frames, brag books and MORE
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