Is there a way to add a customer field (Store settings -> Customer Fields)?
I'm having issues with customers entering their company name for their home business, and then shipping products with FedEx to their home address. This is giving them the company rate on FedEx shipping when the actual amount to ship is the residential rate. FedEx web services seems to decide on company/residential rate based on there being a name in the Company box, so I would like to hide this box, but I still want to retrieve the company name for a customer's order.
Changing the way that FedEx web services decides if an order is residential/company would also solve this issue. Is there a way to do this?
I'm having issues with customers entering their company name for their home business, and then shipping products with FedEx to their home address. This is giving them the company rate on FedEx shipping when the actual amount to ship is the residential rate. FedEx web services seems to decide on company/residential rate based on there being a name in the Company box, so I would like to hide this box, but I still want to retrieve the company name for a customer's order.
Changing the way that FedEx web services decides if an order is residential/company would also solve this issue. Is there a way to do this?
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