We use inventory kits extensively in our store. Combined with a downloads module, they let us bundle many products together, or split up huge files into more manageable download sizes: each item in a kit shows up as a download link on the INVC page and customer receipt email.
The problem our customers are having is that these items are completely jumbled together on the invoice page: they are not listed in any logical order, and I am unable to find any way of setting the order for them.
For example, if a product comes in 4 download parts, it might be listed like this:
Download Part 2
Download Part 1
Download Part 4
Download Part 3
Which is a minor annoyance, but still doesn't look good. A bigger issue is on our large bundles, where there might be 30 to 40 different links all together with no logic to them. Our downloads come in different formats, so Format A will be mixed with Format B, and maybe Format C will be in a different order than Format D.
Is there anything I can do about this? I set up the contents of inventory kits all in alphabetical order in the Inventory Kit Builder, but that isn't reflected on the invoice pages.
The problem our customers are having is that these items are completely jumbled together on the invoice page: they are not listed in any logical order, and I am unable to find any way of setting the order for them.
For example, if a product comes in 4 download parts, it might be listed like this:
Download Part 2
Download Part 1
Download Part 4
Download Part 3
Which is a minor annoyance, but still doesn't look good. A bigger issue is on our large bundles, where there might be 30 to 40 different links all together with no logic to them. Our downloads come in different formats, so Format A will be mixed with Format B, and maybe Format C will be in a different order than Format D.
Is there anything I can do about this? I set up the contents of inventory kits all in alphabetical order in the Inventory Kit Builder, but that isn't reflected on the invoice pages.
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