Mobile Site Issue with Image on PROD page

[kitdang]

All,

Not sure how long this issue has been but got a call on Friday from one of our customer stating that our product page is broken when viewing through mobile. The actual image does not show up but in it place, the sizechart. The sizechart is an image type that created for each product. Did I incorrectly configured something? I review all the code and it looks correct.

site is http://www.puresexycostumes.com

Thanks

[KNewbrough]

Re: Mobile Site Issue with Image on PROD page

It looks like you're using something other than Image Machine for your main product images, but that your size chart image is using Image Machine/Additional Images. The mobile framework will use Additional Images (and those images only) if they exist. Since the size chart is your only Additional Image, that's the only one that appears. You can either upload your products' images under Additional Images or modify the mobile page code to use the custom image behavior on your desktop pages.

[kitdang]

Re: Mobile Site Issue with Image on PROD page

Maybe I am not understanding how the image machine mobile works. I have two sites. One run on MMUI and once ON CSSUI and the site I am having issue with is the CSSUI. I guess my question is why would the below code show the size chart and not the image I have in Full-sized Image field in the product? Also the desktop version has the same code and it display the image correctly.

<mvt:if expr="NOT ISNULL l.settings:product:image">
<img src="&mvt:product:image;" alt="&mvte:product:name;" title="&mvte:product:name;" id="product-image" />
<mvt:else>
<img src="../mobile/images/noimage.gif" alt="&mvte:product:name;" title="&mvte:product:name;" id="product-image" />
</mvt:if>

[KNewbrough]

Re: Mobile Site Issue with Image on PROD page

That code would only display an image using image machine if it were accompanied by the imagemachine item calls below it and in the page's Head, as well as the "product-image" id being configured for the main image in the page's image machine settings tab.

I just visited your site's mobile layout and it looks like the product's image is now appearing instead of the size chart. Do you still need any help with this?

[kitdang]

Re: Mobile Site Issue with Image on PROD page

Kyle,

Thank you for your help. Yeah, I finally got it to work last night. I appreciate you taking the time to chime in on my issue.