Bottom line: I can use the passhprase to successfully update the passphrase on the 'Order Encryption' screen, (meaning I'm using the correct one) but I can't decrypt the orders that it says are encrypted with that specific key.
So to start, we wanted to test importing orders from a dev site.
To do that, we had to create a new encryption passphrase because the old site manager did not keep track of the old phrase.
So we did that, and we could then import orders along with payment information from the dev site.
But then our live site orders were coming through without payment information.
Again, we didn't have any of the old passphrases, so I created a new key, with the same passphrase as the dev site.
But now, even though I can update the passphrase (which you can only do with the correct passphrase to begin with) I can't decrypt the orders that are said to be encrypted with that passphrase.
Any ideas?
So to start, we wanted to test importing orders from a dev site.
To do that, we had to create a new encryption passphrase because the old site manager did not keep track of the old phrase.
So we did that, and we could then import orders along with payment information from the dev site.
But then our live site orders were coming through without payment information.
Again, we didn't have any of the old passphrases, so I created a new key, with the same passphrase as the dev site.
But now, even though I can update the passphrase (which you can only do with the correct passphrase to begin with) I can't decrypt the orders that are said to be encrypted with that passphrase.
Any ideas?
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