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Can't Login! MER-DBE-OPN-00002 Error!

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    #1

    Can't Login! MER-DBE-OPN-00002 Error!

    I have the following error message when I try to login into my site www.provencekitchen.net

    Fatal Error
    MIVA Merchant has encountered a fatal error and is unable to continue. The following information may assist you in determining the cause of the error:
    Error Code: MER-DBE-OPN-00002
    Description: Unable to open store 'provk,provk'
    Other Information:

    I know it has to do with FORM tags, I can't find the problem and my customers can't get into the site to place orders. I checked my "Customer Login" page, the "form" tag seems to be there. Can someone help me with this?
    Thanks
    JL
    Tags: None
    #2
    Re: Can't Login! MER-DBE-OPN-00002 Error!

    You have a search form on that page. I see the opening form tag for it but do not see the closing </form> tag. It must be closed before the login form opens.
    Bill Weiland - Emporium Plus http://www.emporiumplus.com/store.mvc
    Online Documentation http://www.emporiumplus.com/tk3/v3/doc.htm
    Question http://www.emporiumplus.com/mivamodu...vc?Screen=SPTS
    Facebook http://www.facebook.com/EmporiumPlus
    Twitter http://twitter.com/emporiumplus

    Comment

      #3
      Re: Can't Login! MER-DBE-OPN-00002 Error!

      Your Login page has two open FORMs but the first form isn't closed.
      Code:
      @@@@@@@@@ First FORM @@@@@@@@@@

<form method="post" action="http://www.atouchofprovence.com/mm5/merchant.mvc?" name="MiniSearch">
<input type="hidden" name="Store_Code" value="provk">
<input type="hidden" name="Screen" value="SRCH">
<p style="margin-top: 0; margin-bottom: 0" align="center"><font face="Arial" size="1">SEARCH:</font> <input type="text" name="Search" size="20" value="Enter keywords" onFocus="document.MiniSearch.Search.value='';" style="font-size: 10px"><input type="submit" Value="Go" style="font-size: 10px"> <i> <font color="#CC0000" size="1" face="Arial"> Specialty Foods made in Massachusetts with <a href="http://www.atouchofprovence.com/">A Touch of Provence</a></font><font size="2" face="Verdana"><a href="http://www.atouchofprovence.com/">®</a> </font></i>
<a href="http://www.atouchofprovence.com/">
<img src="/mm5/graphics/00000001/Happyness/banner1.gif" align="center" border="0" width="230" height="36" style="border: 0px groove #000099; " alt="A Touch of Provence® offers a wide variety of high quality products from Provence since 1989." /></a></p>
<p style="margin-top: 0; margin-bottom: 0"><font face="Arial" font size="1" color="#CC0000">Free Shipping with $75 Purchase</font><font size="1"><font color="#CC0000"> </font>
<a href="http://www.atouchofprovence.com/mm5/merchant.mvc?Screen=SPECIALS&Store_Code=provk">
Details Here</a></font></p>
</div>

</td></tr>
<tr><td align="center" valign="bottom"> </td></tr>
<tr>
<body bgcolor="#ffffff" link="black" alink="red" vlink="olivedrab">
<td align="left" valign="top" width="778">
<body bgcolor="#ffffff" link="black" alink="red" vlink="olivedrab">
<font face="Verdana" size="2" color="#FFFFFF">
<span style="font-weight: 700; background-color: #808000">I am a new customer and I don't have a user name and password</span></font>
</body>
</td>	</body>
</tr>
<tr>
<body bgcolor="#ffffff" link="black" alink="red" vlink="olivedrab">
<td align="left" valign="top" width="100%">
<body bgcolor="#ffffff" link="black" alink="red" vlink="olivedrab">
<p style="margin-top: 0; margin-bottom: 0">
<font face="Verdana" size="2">Register to become a member to Provence Kitchen community. Tools and Functionality include: Full search capability, quick order status, order history check with quick and easy reorder capability, Save Basket for later purchase, rating capabilities, real time order tracking and real time e-mail alert with order status, and more.</font>
</body>
<body bgcolor="#ffffff" link="black" alink="red" vlink="olivedrab">
<a href="https://www.atouchofprovence.com/mm5/merchant.mvc?Session_ID=ae0920be165e4fa2be9f88b4c46cb665&Store_Code=provk&Screen=ACNT">
<font face="Verdana">
<font face="Arial, Helvetica" size="-1">
<p align="center" style="margin-top: 3; margin-bottom: 3"><font size="2">Click here to <b>Create a New Account</b>
</font></p>
<br>
<p style="margin-top: 0; margin-bottom: 0"></p>
</font></td>	</body>
</tr>
<tr><td align="left" valign="top" width="100%">
<body bgcolor="#ffffff" link="black" alink="red" vlink="olivedrab">
<p style="margin-top: 0; margin-bottom: 0">
<font face="Verdana" size="2" color="#FFFFFF">
<span style="font-weight: 700; background-color: #808000">I am a returning customer and I have a user name and password</span></font></p>
</body>
<table border="0" width="689">
<tr><td width="683">
<font face="Arial, Helvetica" size="-1">
</font>
</td></tr>
<tr><td width="683">

@@@@@@@@@ Second FORM @@@@@@@@@@

<form method="post" action="https://www.atouchofprovence.com/mm5/merchant.mvc?Session_ID=ae0920be165e4fa2be9f88b4c46cb665&">

      --
      Thank you,
      Gary Hodder
      Support
      --
      CybrHost Corp. - http://www.cybrhost.com/ - [email protected]
      +1-866-300-MIVA - Professional Miva & E-Commerce web hosting services.
      Premiere Hosting Partner Since 1999

      Comment

        #4
        Re: Can't Login! MER-DBE-OPN-00002 Error!

        Originally posted by wcw View Post
        You have a search form on that page. I see the opening form tag for it but do not see the closing </form> tag. It must be closed before the login form opens.
        I added the closing tag </form> and it seems to work now.
        Once again Bill, you saved my day! Thank you.

        Comment

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