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    Email notifications

    Hello,

    Is there a way to email the customer when you update the order with the tracking number?

    Thank you.
    Yo.

    #2
    Re: Email notifications

    Yes, go into your Admin and go to Order Fulfillment Settings (you'll need to make sure you're on Beta 7 or later).

    In Order Fulfillment Settings turn on Shipment Confirmation HTML Email and click Update.

    When you change an Order's status to Shipped and optionally put in a Tracking Number, it will send an email to the Customer. The look and feel of the email is controlled by a page template (which you can fully edit).
    Thanks,

    Rick Wilson
    CEO
    Miva, Inc.
    [email protected]
    https://www.miva.com

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      #3
      Re: Email notifications

      Thank you Rick,

      Is there any detailed documentation on the upgrade?

      Y

      Comment


        #4
        Re: Email notifications

        We've been doing videos with Merchant Tutorials as new features have become available, have you seen those videos?
        Thanks,

        Rick Wilson
        CEO
        Miva, Inc.
        [email protected]
        https://www.miva.com

        Comment


          #5
          Re: Email notifications

          Rick,

          I have seen a couple of videos.
          Last edited by yovation; 02-16-10, 07:01 PM.

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            #6
            Re: Email notifications

            Have you seen these 4 which cover the Order Processing items: http://extranet.mivamerchant.com/for...37&postcount=6
            Thanks,

            Rick Wilson
            CEO
            Miva, Inc.
            [email protected]
            https://www.miva.com

            Comment


              #7
              Re: Email notifications

              No. I will watch them tonight.

              Thank you.
              Yo
              Last edited by yovation; 02-16-10, 07:02 PM.

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