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Miva Merchant 9 Bugs

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  • Rick Wilson
    replied
    Re: Miva Merchant 9 Bugs

    BTW anything longer than 15 minutes is not PCI Compliant.

    Leave a comment:


  • habreu
    replied
    Re: Miva Merchant 9 Bugs

    Ok, well 15 minutes is not practical for us currently as we are doing a lot of work in the back but this is the first time I notice the behavior. The checkmarks threw me (made me think they could be deleted). I'll handle it from the lockout screen as you suggest. Sorry for the bug report.
    Last edited by habreu; 02-25-15, 09:06 AM.

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  • Brennan
    replied
    Re: Miva Merchant 9 Bugs

    The administrative sessions in the admin are view only. You cannot delete sessions from the admin. Only the lockout screen will allow you to kick someone out and delete their session.

    Check you admin session timeout under Domain Settings ->Timeouts. This should be set to 15 minutes for PCI reasons.

    Leave a comment:


  • habreu
    replied
    Re: Miva Merchant 9 Bugs

    I'm having issues with sessions today. Someone tried to log in and noted I have 4 sessions active - I did log out and in a few times today. I go to the Sessions screen and select the check mark enabling the check marks for each session so I can select them - but they are not selectable. I am using an admin account with all priveleges. I had another user log out and notice that he too had sessions hanging which I could not delete.


    select1.jpg
    Last edited by habreu; 02-25-15, 08:45 AM.

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  • Eric Foresman
    replied
    Re: Miva Merchant 9 Bugs

    Hi Rael

    I have added a bug for this issue, thanks for letting us know about it.

    -Eric

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  • Brennan
    replied
    Re: Miva Merchant 9 Bugs

    I was able to re-create this as well. Looks like this may be a bug.

    Leave a comment:


  • Rael_Morris
    replied
    Re: Miva Merchant 9 Bugs

    When I am Order Processing > Shipments screen, I want to add the Total Captured field to the screen. I can do this successfully and the correct results are displayed on the screen. However, when I export to CSV file, the Total Captured column are all exported as 0.00

    This is an important feature that I need, because I only Capture Payment when I ship -- this would allow me to compute total revenue by date

    Leave a comment:


  • wsmith
    replied
    Re: Miva Merchant 9 Bugs

    Originally posted by jpatrickm View Post
    When purchasing a new license, the page that opens shows the store license and a registered email, but the email address is old. The note at the bottom says "If registered e-mail is incorrect, please update in the Miva Admin Domain settings screen." However, when I go to Domain Settings, that has the correct email. The one the license page displays is no where to be found.

    Is this a ticket issue?

    Thanks.
    Click on Menu >>> Store Settings and make sure the email under Owner is also correct. If you continue to have issues, please send me a private message with the key, old email address and new email address.

    Thank you,

    Wayne

    Leave a comment:


  • jpatrickm
    replied
    Re: Miva Merchant 9 Bugs

    When purchasing a new license, the page that opens shows the store license and a registered email, but the email address is old. The note at the bottom says "If registered e-mail is incorrect, please update in the Miva Admin Domain settings screen." However, when I go to Domain Settings, that has the correct email. The one the license page displays is no where to be found.

    Is this a ticket issue?

    Thanks.

    Leave a comment:


  • Brennan
    replied
    Re: Miva Merchant 9 Bugs

    It should work in 9 without problems. Typically fatal errors are un-related to the browser. Can you re-create this every time or does it only happen sometimes.

    Also, we have a bunch of new sorting features coming out in 9.0003 which should help quite a bit.

    Leave a comment:


  • Krsullivan
    replied
    Re: Miva Merchant 9 Bugs

    Does the Old Emporium Plus "Sort Categories and Products" module, work correctly in Miva 9? It seems to work ok in Chrome, but with IE we get a fetal error.

    Being able to resort products in a category, as emporium plus had, is easier and faster that exporting and reimporting. also, the simple number sequence that miva has stock is cumbersome. Maybe at some point, Miva can incorporate some of those sort features

    Kevin
    www.automotiveworkwear.com

    Leave a comment:


  • Rick Wilson
    replied
    Re: Miva Merchant 9 Bugs

    Is this a bug? Customers are now able to create multiple accounts using the same PASSWORD RECOVERY EMAIL.


    From Development:

    They’ve always been allowed to do that, and are still allowed to if they are using the old (pre login-with-email) template sets. If they use the PR8 Update 7 or newer templates, they are prevented from using a duplicate recovery/login email.

    Leave a comment:


  • s1b
    replied
    Re: Miva Merchant 9 Bugs

    Is this a bug? Customers are now able to create multiple accounts using the same PASSWORD RECOVERY EMAIL.

    Leave a comment:


  • habreu
    replied
    Re: Miva Merchant 9 Bugs

    Will do - thanks.

    Leave a comment:


  • Brennan
    replied
    Re: Miva Merchant 9 Bugs

    Interesting. Its possible the data we were sending over was causing their systems to not know how to return a response. Maybe it was missing something. It is hard to know without seeing was being sent.

    If it happens again, email our support team. We can log the request which should help determine why the request is timing out.

    Leave a comment:

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