Amazon Pay button not working

[Leanne]

Was there some sort of change to the AmazonPay settings? I have two separate sites which have had AmazonPay as a functioning checkout option for a long time, and now the button isn't working (nothing happens when you click on it) on either site.

[heatherwebdev]

I just checked mine and it's also not working

[jsdva]

Yep. I have a site out there with the same issue, and so I will tag along on this topic.

Jamie

[rbuelna]

Was there some sort of change to the AmazonPay settings? I have two separate sites which have had AmazonPay as a functioning checkout option for a long time, and now the button isn't working (nothing happens when you click on it) on either site.

Hello Leanne,

I'm testing the Amazon Pay module to see if we can replicate the same behavior. I'll reply back on the this thread as soon as I have more information.

Regards

[rbuelna]

Was there some sort of change to the AmazonPay settings? I have two separate sites which have had AmazonPay as a functioning checkout option for a long time, and now the button isn't working (nothing happens when you click on it) on either site.

Hello Leanne,

Amazon has made a change that breaks the template code in the module. Here is the fix for this:

1. edit the BASK page
2. click the advanced mode link for the Amazon Pay Sign-in Button in line tab
3. cut the div at the bottom of the template from <div id="payWithAmazonDiv"> to the ending div tag </div> (see screen shot - https://puu.sh/zrlhR/509af4eb9b.png )
4. paste the cut div to the top of the template above the starting <script> tag
5. click update on the page

I've tested this fix on my demo store successfully. If you run into any issues please email [email protected] to open a support ticket with us.

Regards,

[Leanne]

That did indeed fix it on both sites. Thanks for the help!

[heatherwebdev]

Fixed! Thank you

[jsdva]

Don't know why I didn't get a forum email for this thread (hope the forum gremlins aren't back at it), but just did the fix you suggested Rafael, and it works great now. Thanks so much!

Jamie