I am using a YubiKey. About 20-25% of the times I attempt to log in, I get the error screen shown in the attached .jpg after I touch the key to generate the code. I retry from this error screen, and I always get in on the second attempt. Any idea why I'm getting this odd error (I only have one YubiKey, so it can't be that I'm using the incorrect one) and why the failure rate on the first attempt with the YubiKey is so high?
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Originally posted by Rick Wilson View PostYeah I think a YubiKey is the best option in that case (and actually in general)
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oliverands Todd what OS are you running? We saw this once during testing (only in FF) but could never reproduce it.
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Originally posted by Rick Wilson View Postoliverands Todd what OS are you running? We saw this once during testing (only in FF) but could never reproduce it.
I can't reliably reproduce it myself. But it happens one out of every four or five login attempts for me.Todd Gibson
Oliver + S | Sewing Patterns for Kids and the Whole Family
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@oliverands:
I had a similar issue and it sounds like the factory programmed Yubico OTP credential may have been overwritten. To program a new Yubico OTP credential, you can use the steps in the Yubikey for YubiCloud configuration guide:
https://support.yubico.com/support/s...guration-guide
and personalization tool:
https://www.yubico.com/products/serv...ion-tools/use/
It doesn't take long once you figure it out.
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LOL - what a great idea for MivaCon swag - a Yubikey!
Leslie Kirk
Miva Certified Developer
Miva Merchant Specialist since 1997
Previously of Webs Your Way (aka Leslie Nord leslienord)
Email me: [email protected]
www.lesliekirk.com
Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr
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What if you've already upgraded and then discover these issues with Stone Edge? A warning would have been nice. I emailed Miva support.Last edited by KayfabeRockStar; 11-02-18, 09:35 AM.
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Originally posted by Rick Wilson View PostI believe we did warn about exactly this in our emails.
Leslie Kirk
Miva Certified Developer
Miva Merchant Specialist since 1997
Previously of Webs Your Way (aka Leslie Nord leslienord)
Email me: [email protected]
www.lesliekirk.com
Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr
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