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    #16
    I'm looking for info on shipstation....... trying to add the module ... I've the latest Miva Merchant 10.03.01 ...when I go to add module (under settings/modules) I'm not seeing a plus sign or anything to add a module and the default modules that show do not include shipstation. I have shipworks installed - but I am switching to shipstation... any info would be helpful! I have found a shipstation module from the miva apps site, and downloaded the zip, it looks like a version from Sept 2020 but Rick Wilson above mentioned a new integration coming for shipstation?
    Thank you,
    Terri.
    Thank you,
    Terri
    http://www.charmandhammer.com
    Gear for Hard Working Women

    Comment


      #17
      Originally posted by charmandhammer View Post
      I'm looking for info on shipstation....... trying to add the module ... I've the latest Miva Merchant 10.03.01 ...when I go to add module (under settings/modules) I'm not seeing a plus sign or anything to add a module and the default modules that show do not include shipstation. I have shipworks installed - but I am switching to shipstation... any info would be helpful! I have found a shipstation module from the miva apps site, and downloaded the zip, it looks like a version from Sept 2020 but Rick Wilson above mentioned a new integration coming for shipstation?
      Thank you,
      Terri.
      You and I been using ShipWorks for many years, any reason in particular why you are switching to ShipStation? I wanted to know what I might be missing out on.
      Thank you, Bill Davis

      Comment


        #18
        We have a new ShipStation integration with them waiting for final launch, it should be this month in their App Store. That same integration will also work with ShipWorks at some point in the future since it's built on the new Octane systems they've deployed.
        Thanks,

        Rick Wilson
        CEO
        Miva, Inc.
        [email protected]
        https://www.miva.com

        Comment


          #19
          Originally posted by charmandhammer View Post
          I'm looking for info on shipstation....... trying to add the module ... I've the latest Miva Merchant 10.03.01 ...when I go to add module (under settings/modules) I'm not seeing a plus sign or anything to add a module and the default modules that show do not include shipstation. I have shipworks installed - but I am switching to shipstation... any info would be helpful! I have found a shipstation module from the miva apps site, and downloaded the zip, it looks like a version from Sept 2020 but Rick Wilson above mentioned a new integration coming for shipstation?
          Thank you,
          Terri.
          Yes, the version date can confuse but here are the instructions that helped me figure out what was still needed when setting up another store.

          https://github.com/shipstation/plugi...SetupGuide.pdf
          Leslie Kirk
          Miva Certified Developer
          Miva Merchant Specialist since 1997
          Previously of Webs Your Way
          (aka Leslie Nord leslienord)

          Email me: [email protected]
          www.lesliekirk.com

          Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

          Comment


            #20
            Originally posted by William Davis View Post

            You and I been using ShipWorks for many years, any reason in particular why you are switching to ShipStation? I wanted to know what I might be missing out on.
            Yes I have been using shipworks for years...While Shipstation and SW are quite similar in function, the pricing subscription level for ups/usps discounts is not. I lost A LOT of sales from amazon marketplace, when they got rid of Seller Fulfilled Small and Light Prime with the USPS debacle. Shipstation offers the same commercial shipping discounts as SW on all levels so I can reduce my shipping level and still get the discounts - plus it is web based which I think will be better for me... hoping I am able to build up the sales once again...via other routes (cause I am tired of trying to slay that "dragon') . .... but until I do, shipstation is substantially cheaper for the same UPS/USPS shipping discounts.
            Thank you,
            Terri
            http://www.charmandhammer.com
            Gear for Hard Working Women

            Comment


              #21
              Originally posted by lesliekirk View Post

              Yes, the version date can confuse but here are the instructions that helped me figure out what was still needed when setting up another store.

              https://github.com/shipstation/plugi...SetupGuide.pdf
              My screen does not have the plus minus.. .it does not look like the screen in the how to.... I 've added modules before... but this new backend doesn't give me to the add plus sign...?
              Last edited by charmandhammer; 04-08-22, 12:14 PM.
              Thank you,
              Terri
              http://www.charmandhammer.com
              Gear for Hard Working Women

              Comment


                #22
                Is it possible you don't have admin rights? I would suggest checking with Support on this.
                Thanks,

                Rick Wilson
                CEO
                Miva, Inc.
                [email protected]
                https://www.miva.com

                Comment


                  #23
                  Originally posted by Rick Wilson View Post
                  Is it possible you don't have admin rights? I would suggest checking with Support on this.
                  Rick Wilson She has admin rights.

                  Terri, let me know if you need help. I've got another store that is having issues with ShipStation so maybe it's one in the same.
                  Leslie Kirk
                  Miva Certified Developer
                  Miva Merchant Specialist since 1997
                  Previously of Webs Your Way
                  (aka Leslie Nord leslienord)

                  Email me: [email protected]
                  www.lesliekirk.com

                  Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                  Comment


                    #24
                    Originally posted by lesliekirk View Post

                    Rick Wilson She has admin rights.

                    Terri, let me know if you need help. I've got another store that is having issues with ShipStation so maybe it's one in the same.
                    Yes I do have admin rights, I double checked that..... if you have any info that would be great. was your client able to upload the module? I can reach out to support if needed... I just figured it was something easy I was missing... :)
                    Thank you,
                    Terri
                    http://www.charmandhammer.com
                    Gear for Hard Working Women

                    Comment


                      #25
                      Originally posted by charmandhammer View Post

                      Yes I do have admin rights, I double checked that..... if you have any info that would be great. was your client able to upload the module? I can reach out to support if needed... I just figured it was something easy I was missing... :)
                      If you click the Settings icon at the bottom of the left hand menu, then scroll to the bottom of that list look for Modules. Then click that and search for ShipStation Integration Script - check to see if that has been installed from there.


                      ​​​​​​​The site that was having issue with the ShipStation module already had it installed. I discovered this when I tried to upload the module only to get the popup message that it was already there. So I navigated my way to the Order Fulfillment Settings and found the ShipStation Settings screens there.

                      Leslie Kirk
                      Miva Certified Developer
                      Miva Merchant Specialist since 1997
                      Previously of Webs Your Way
                      (aka Leslie Nord leslienord)

                      Email me: [email protected]
                      www.lesliekirk.com

                      Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                      Comment


                        #26
                        Originally posted by lesliekirk View Post

                        If you click the Settings icon at the bottom of the left hand menu, then scroll to the bottom of that list look for Modules. Then click that and search for ShipStation Integration Script - check to see if that has been installed from there.


                        ​​​​​​​The site that was having issue with the ShipStation module already had it installed. I discovered this when I tried to upload the module only to get the popup message that it was already there. So I navigated my way to the Order Fulfillment Settings and found the ShipStation Settings screens there.
                        Thanks but I do not have a tile in that list for shipstation ... in fact I do not see many of the apps that are shown on the miva site..esp the new apps. I'll put a support ticket in.. Thanks!
                        Thank you,
                        Terri
                        http://www.charmandhammer.com
                        Gear for Hard Working Women

                        Comment


                          #27
                          Originally posted by charmandhammer View Post

                          Thanks but I do not have a tile in that list for shipstation ... in fact I do not see many of the apps that are shown on the miva site..esp the new apps. I'll put a support ticket in.. Thanks!
                          Try deleting your browser cookies.
                          Thank you, Bill Davis

                          Comment


                            #28
                            Originally posted by lesliekirk View Post

                            Rick Wilson She has admin rights.

                            Terri, let me know if you need help. I've got another store that is having issues with ShipStation so maybe it's one in the same.
                            Leslie, were you able to get shipstation working with your customer's store... some times mine works, sometimes it does not. I fiddled with the shipstation time zone and that seemed to fix it for a while,.. my biggest issue is that it is not downloading the orders consistently ... some times it does and some times it doesn't ... when I go to the order fulfillment, shipstation data, and perform a search either using order numbers or date so I can uncheck them to be downloaded again, the new orders don't even show up there??? have you come across? I've reached out to support several times and then it will start working on this own so we close the ticket and viola a few days later, same scenario, I have orders not downloading again.
                            Thank you,
                            Terri
                            http://www.charmandhammer.com
                            Gear for Hard Working Women

                            Comment

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