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We have a brand new from the ground up ShipStation connector coming out in the next 2 weeks or so, this will likely solve all of your issues (although this is partially a guess since we don't normally hear this complaint about ShipStation/Miva.
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I have way too many issues using shipstation... after months... it's still not working properly.... some orders don't download ... some orders download ... orders that don't download don't show up in the shipstation data to unmark them... and miva makes you reset the api password every 90 days... but in shipstation ... it is not just a matter of inputting the new passwords.. you have to re set up/re establish the entire connection... pointing to the module url etc... really not an ideal set up... this api is soooo far behind shipworks....there is really no comparison as far as the api. The pricing is much friendlier than shipworks for smaller businesses. I don't know how much of these glitches is on miva or on shipstation... . but it is frustrating... I don't have issues downloading from other marketplaces with shipstation, just miva.
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Originally posted by lesliekirk View Post
Rick Wilson She has admin rights.
Terri, let me know if you need help. I've got another store that is having issues with ShipStation so maybe it's one in the same.
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Originally posted by charmandhammer View Post
Thanks but I do not have a tile in that list for shipstation ... in fact I do not see many of the apps that are shown on the miva site..esp the new apps. I'll put a support ticket in.. Thanks!
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Originally posted by lesliekirk View Post
If you click the Settings icon at the bottom of the left hand menu, then scroll to the bottom of that list look for Modules. Then click that and search for ShipStation Integration Script - check to see if that has been installed from there.
The site that was having issue with the ShipStation module already had it installed. I discovered this when I tried to upload the module only to get the popup message that it was already there. So I navigated my way to the Order Fulfillment Settings and found the ShipStation Settings screens there.
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Originally posted by charmandhammer View Post
Yes I do have admin rights, I double checked that..... if you have any info that would be great. was your client able to upload the module? I can reach out to support if needed... I just figured it was something easy I was missing... :)
The site that was having issue with the ShipStation module already had it installed. I discovered this when I tried to upload the module only to get the popup message that it was already there. So I navigated my way to the Order Fulfillment Settings and found the ShipStation Settings screens there.
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Originally posted by lesliekirk View Post
Rick Wilson She has admin rights.
Terri, let me know if you need help. I've got another store that is having issues with ShipStation so maybe it's one in the same.
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Originally posted by Rick Wilson View PostIs it possible you don't have admin rights? I would suggest checking with Support on this.
Terri, let me know if you need help. I've got another store that is having issues with ShipStation so maybe it's one in the same.
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Is it possible you don't have admin rights? I would suggest checking with Support on this.
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Originally posted by lesliekirk View Post
Yes, the version date can confuse but here are the instructions that helped me figure out what was still needed when setting up another store.
https://github.com/shipstation/plugi...SetupGuide.pdfLast edited by charmandhammer; 04-08-22, 12:14 PM.
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Originally posted by William Davis View Post
You and I been using ShipWorks for many years, any reason in particular why you are switching to ShipStation? I wanted to know what I might be missing out on.
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Originally posted by charmandhammer View PostI'm looking for info on shipstation....... trying to add the module ... I've the latest Miva Merchant 10.03.01 ...when I go to add module (under settings/modules) I'm not seeing a plus sign or anything to add a module and the default modules that show do not include shipstation. I have shipworks installed - but I am switching to shipstation... any info would be helpful! I have found a shipstation module from the miva apps site, and downloaded the zip, it looks like a version from Sept 2020 but Rick Wilson above mentioned a new integration coming for shipstation?
Thank you,
Terri.
https://github.com/shipstation/plugi...SetupGuide.pdf
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We have a new ShipStation integration with them waiting for final launch, it should be this month in their App Store. That same integration will also work with ShipWorks at some point in the future since it's built on the new Octane systems they've deployed.
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Originally posted by charmandhammer View PostI'm looking for info on shipstation....... trying to add the module ... I've the latest Miva Merchant 10.03.01 ...when I go to add module (under settings/modules) I'm not seeing a plus sign or anything to add a module and the default modules that show do not include shipstation. I have shipworks installed - but I am switching to shipstation... any info would be helpful! I have found a shipstation module from the miva apps site, and downloaded the zip, it looks like a version from Sept 2020 but Rick Wilson above mentioned a new integration coming for shipstation?
Thank you,
Terri.
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I'm looking for info on shipstation....... trying to add the module ... I've the latest Miva Merchant 10.03.01 ...when I go to add module (under settings/modules) I'm not seeing a plus sign or anything to add a module and the default modules that show do not include shipstation. I have shipworks installed - but I am switching to shipstation... any info would be helpful! I have found a shipstation module from the miva apps site, and downloaded the zip, it looks like a version from Sept 2020 but Rick Wilson above mentioned a new integration coming for shipstation?
Thank you,
Terri.
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