reCaptcha on the FPWD Forgot Password Page

[lesliekirk]

Store is getting inundated with approximately 25 emails a day that are "Undeliverable: Your password from Store Name." I'm thinking perhaps adding the reCaptcha to this page might help store it. What would be the best way to do this?

[ILoveHostasaurus]

I'd put it on Cloudflare and put the JS challenge on that page, so legit shoppers just see a three second pause once and don't have to interact / click anything.

[lesliekirk]

I'd put it on Cloudflare and put the JS challenge on that page, so legit shoppers just see a three second pause once and don't have to interact / click anything.

David, overall are you recommending Cloudflare over using reCaptcha? I ask because of another issue that could be reCaptcha related and moving away from it might solve the issue.

[ILoveHostasaurus]

Yes; they make it incredibly easy to challenge (JS or more intrusive captcha-based) specific internet providers, countries, bots, etc., or, like in this case, to put a 'nice' JS-based challenge on just one page where a legit shopper will just see a message for two seconds rather than 100% of shoppers having to click a puzzle.